Guest User
November 28, 2022
My husband and I were driving to Fl and stopped at the Travelodge in Fayetteville NC for the night in late Nov 2022. Let me start by saying the lobby should have been a sign of what's to come. It had a foul smell and there were big house flies flying around. Against my better judgment I decided to ignore it and continue with my registration since it was late and we were tired. What a mistake that was. When we got to our room, it's the most dingy hotel room I've personally seen. There was a roach crawling around, a long strand of hair on the pillow, a visibly broken and dirty air condition unit, dirt and crumbs next to the refrigerator, and a piece of the door was broken off from the bottom, with a metal piece sticking out, clearly a safety hazard. Needless to say we returned to the front desk to ask for a refund so we could find more appropriate lodging. That part of the saga is currently ongoing because they are refusing to provide a refund.