Quality Inn

This was a very clean property and a clean foyer/greeting area. Good price for last minute booking during a long day...over 10 hours of traveling. I have been in customer service for over 30 years. One thing that stood out was that in the morning when I was going to the truck to put in our suitcases, I glanced back to see where the foyer/front desk was, the clerk caught my eye and waved goodbye to us. I was so impressed, I went to the front desk and told them what that meant to me. That is was a gesture that put me firmly into the roll of the customer and that they appreciated us coming. The room was very clean, comfortable and the bed was just perfect for these old bones! We will remember this when we come through again!

Only had two pillows each on each bed when there was suppose to be four each. When I’m checking out they said that I wasn’t gonna get a deposit back because there was no chair in the room I didn’t know there was suppose to have one until me and my son and daughter seen other rooms have chairs. The man told me he don’t care he won’t give my money back. The ice machine didn’t work. Laundry room smelled really bad that I couldn’t even do it. Also pillows were horrible. There was never no breakfast or coffee as they said. My door was opened three times when I had to leave. Then the guy said it was house keeping that opened the door and didn’t shut it. Luckily I didn’t have nothing stolen.

Being severely immune-compromised, I had to abandon my husband for 10 days while he quarantined after being exposed to Covid-19 at a party. So I stayed for the first time at the Econo Lodge in Fayetteville, Arkansas. I purposely didn't venture out and, by design, never saw a soul from the first day to the last. The management understood my health-risk situation and were astonishingly supportive, keeping housekeeping away from me and never bothering me the entire time. I have to say, the long 10-day stay was remarkably easy. The front desk responded immediately to all my needs. They wrapped and tied extra linens and trash bags to the outer door handle whenever asked and promptly picked up unneeded pillows or bagged trash left outside. The room was well set up for a long stay. Although the physical plant is past its prime, it was extremely clean. Furthermore, some excellent upgrades to the room (which I presume are available in all rooms) made all the difference: 1). Well-functioning microfridge and microwave installed under the long TV counter made it easy to store and prepare my own meals for 10 days in a row. 2). New furniture tops (on the TV counter, huge desktop and 2 spacious night stands) provided plenty of room to organize prescription meds, electronic equipment, food storage and personal items for the whole 10 days. 3). The desk had a modern, ergonomic rolling desk chair that was extremely comfortable. 4). The new TV had great resolution and made my viewing enjoyable. 5). The brand new lamps were large, crisp, modern and astonishingly good: - 4 of them: 1 on each nightstand, 1 at one end of the desk, plus a standing floor lamp between the other end of the desk and a comfy, overstuffed armchair right near the door. - Very nice light from each lamp (bright and warm) made reading a pleasure. - Easy to control: table lamps had easy switches on their bases, and the floor lamp a convenient wall switch. - Best of all, each of the table lamps had one (or two!) 120-volt outlets on their bases, allowing multiple electronic devices to be connected in a split second --- no trying to move furniture to discover enough outlets or finding them too far away for your charging cables to stretch. 6). The bathroom had superb hot water, powerful toilet and a nice tub with wall-mounted, removable, hand-held shower head that gave a strong spray. 7). The heater/AC unit worked extremely well and transitioned instantly from AC to heat when a cold front moved in for a few days. All in all, this place was totally convenient and worked brilliantly. With the responsive and supportive management on top of everything else, I'd stay here again in a heartbeat. And if you've never been in Fayetteville, you owe it to yourself to come see it -- a beautiful college town, with an expansive biking and walking trail system, lovely parks, large farmers' market in season, great restaurants, and easy access up I-49 (entrance practica

Stayed one night at the Econo Lodge/Quality Inn in Fayetteville, Ar. No hairdryer, only 2 pillows provided (asked for 2 more and they didnt have any), bed sunk in middle so husband and I had no room to sleep, no coffee pot in room, holes in bathroom walls, no breakfast (when asked why there was no breakfast was told that hotel is switching from Econo to Quality Inn and they hadn't been approved yet), no creamer for coffee, ice machine didn't work, floor was dirty, etc., etc. WILL NEVER STAY HERE AGAIN! Plenty of good hotels in the area.

This hotel was so DISGUSTING that we left and didn’t stay there. I have pictures. The electrical outlet beside the vanity did not work. The couch was NASTY and had stains on it. The comforter had cigarette holes and the room smelled like old stale smoke plus urine!! I did not ask for a smoking room and was given one. The shower was also gross! This is the worst place I have ever been to!