Cecilia
January 3, 2025
Location is excellent, but the rooms are in poor conditions, service is mediocre, and 2 of the 4 rooms we booked through ******* and paid in full 3 months in advance were not available, that ruined our vacation because our stay was Dec 27th-Jan 1st, and all other acceptable options were sold out. We ended up checking out the 30th and booking a different hotel in Nassau at our expenses, that caused us to lose a lot of money. Neither the hotel not ******* accepted to refund us.