Quality Inn Fallbrook I-15

Arrived at this location after a 8 hr. drive from N. Cal. we were in a rush to meet with family for dinner in Temecula. My neice was getting married the next day near by. There was a couple standing by the door as I entered that asked me if I had seen my room. I had not yet checked in. They advised that I check it out before I do anything. They said we can't stay here, it's discusting! I was traveling with my 92 yr. old uncle who can barely walk. The ground floor room we requested was now not available. We were given a second floor room with no elevator! We got our stuff upstairs with only enough time to drop and run. The smell was discusting. The floor was sticky and the windows were gross. I did a quick check of the bathroom and freaked out. We went to dinner and I spoke to my neice and voiced concerns about our pending stay the "Lack" of Quality Inn. She said that 2 other couples were also booked there but had already left and gone somewhere else. While sitting with my cousin at dinner, I again expressed my concerns and she said we could not have (my uncle, her father in law ) staying in anything like that and booked us another place to stay. Upon returning to our room after dinner and totally exhausted, I took a closer look and took some pictures. We now had to carry our stuff back down the stairs, getting the car loaded up and move. The sheets were stained, the room looked like the cops had conducted a raid there as the door frame and lock was broken. There was filth eveywhere. See pics. It was dark when I shot these so I couldn't capture the windows, mirrors, dust and dirt on the tables and floors As we left we asked the front desk for our refund for the 2 days which was about $412. We were told we would have to email the manager Nick. Nick never respond after several attempts. We contacted corperate Choice Hotels. We recieved some templated garbage telling us that we would have to contact the facility manager. We were sent in circles. After many other attempts and even threating to write this and go to the local health department, we recieved and offer of points from corperate not even enough to cover a 1 night stay anywhere. We continued to insist on a full refund. Finally corperate offered $189 I guess was the room for 1 night less fees and taxes and said we would have to get the rest from Nick. Nick finally responded to our emails and said that he sees we got reunded from corperate and he consided the issue as now resolved.

Booked online, stayed at many Quality inns and I understand its not the Hilton or Marriott but most are clean and safe but this place was down right gross! As soon pulled up there was broken down equipment or cars in the carports. People/staff hanging outside. Gave it the benefit of the doubt, if the room is clean ok but we walked in and walked right back out. Room smelled heavily and overwhelming of chemicals. Walls and beds looked dirty and there was tape holding up the ceiling in the bathroom. Asked for a refund but offered points instead. Just wanted my money back since I had to book another hotel for more money. Would not recommend!!

This was the absolutely FILTHIEST hotel I have ever stayed at. The floors were disgusting. Ruined 2 pairs of white socks ( didn’t want to go barefoot ). From the start it was not a nice stay. Bathroom was gross. Dried buggers stuck on the wall near commode. Complained about how dirty floors were. Some guy, I thought was another guest said he had cleaned it ( very strange). Spa was broken, pool was not heated. Breakfast was lousy frozen eggs and stale bread.

Terrible, dilapidated, dirty, gross. Everything was bad. Both lobby bathrooms were "out of order." Pool was dirty and had boarded up doors. Window to pool "cantina" had black garbage bag duct tapped in it. Everything was trash.

Need major makeover. Painting coming off, floor was not clean, breakfast only cereal and waffles, only 2 bath towels in the room. Use the same towels for bath, wash face and so on. Bathtub was not clean. Really not the worth the price

This hotel is beyond awful. When we checked in we found that none of the plugs in the sink area were working. There was a cigarette burn hole in the bottom sheet on the bed. The place was filthy. There were black finger prints on both sides of the bathroom door along with some red lipstick. The floors would make mud if you dropped water on them. The place where the hairdryer should have been was just a hanger bracket. The paint was peeling off the wall. They advised a breakfast. It was a poor joke. When I asked to have these items addressed I was told that they couldn’t fix the plugs and that they had swept the floor. I asked that the floor be mopped. They made a half hearted attempt that merely spread the dirt around. When I checked out I said that the room probably should not be used until the problems were resolved. Their response was, “Whatever”

I hate to have to write this review because it doesn't feel great but I'd never stay here again. It was an awful experience and to charge us $215 to stay in what should be an $80 hotel is outrageous. Dirty, falling a part, stained furniture, noisy. I called the customer service line and they hung up on me when I questioned how they could possibly charge us $215. I'm sick.. the pictures are 100% deceiving.

This place is horrible! Sheets on the bed are thin and one thin blanket. The pillows are small and pretty flat. Bath towels were disgusting, small dingy and stained. There was a large group of guests that returned to the motel at 3:00 am. Drunk and making so much noise I couldn’t sleep. Walls so thin I could one of the group barfing in the bathroom next door. The breakfast room is a joke. The only available food was make-it-yourself waffles and two cold cereals. Nothing like the Pictures on the site. We paid nearly $300 for a horrible experience. Don’t waste your money!

I am frequently visiting this property. Last couple of day this property has so many changes. They had change their colors facilities and amenities. And my room number was 204.when i get up in the morning i can see the complete sun rise front of my eye and that took my heart just try and visit that place its super amazing location is cover with mountains.