Guest User
December 11, 2022
My wife and I stayed a several days over the Thanksgiving period due to a death in the family. I’ll start with the good. Every individual we met associated with the hotel were extremely friendly and helpful. We had several breakfast meals in the restaurant and they were excellent and our server was exceptionally nice. The rooms were large and clean, and a rarity these days, towels were exchanged and the trash emptied. The provided bottled was a welcome touch. Now for the less than great. Every evening we had to get our room access cards activated, I’m a slow learner, so the first three days after our cards would not work I hat to make the trip to the front desk to get them activated. After that we just did it when we came back in the evening. The ceiling light in our room would not work properly, and it was dark with only the other lighting. We asked three or four times for it to be fixed. An attempt was made but was unsuccessful. The guest laundry was not cleaned during our stay, and it was pretty dirty. So, overall it was ok, but we came back a week later and stayed across the street at the Drury and it was better