Circle Hotel Fairfield

The room was highly over priced, but because it was convenient I booked anyway. The bathroom wasn't very clean. The service was okay, but I didn't need much help. Had to pass on breakfast, not much to it. I will not stay here again.

Me and my wife did an overnight at the Circle Hotel Fairfield while attending a local event. The service people at the front desk were very nice and helpful, and there was someone staffing it overnight. They were also training new staff while we were there, but there was always someone experienced there to ensure good service. We had a dual-queen sized room as it was what fit our budget with the Trip.com discounts. We stayed in building 2 which is a very short walk from the main building. The room was spacious, basic but nicely enough decorated, and nicely clean-enough, though the toilet seat had been through some things and maintenance should have replaced it, but it wasn't broken. I let the front desk know and they said they'd have it addressed. The room had basic amenities (2 free bottles of water was nice), coffee maker, Ironing board iiron, soap, shampoo/conditioner/bodywash, tissue box, etc. A closet with a few hangers It could have used more hangers and it would have been nice to have a suitcase stand. No dresser/drawers, and no phone. There was a serviceable mini-fridge. We didn't use the TV so I can't comment on it. There wasn't a book with local businesses listed or deals for them, etc. The front desk area has a little shop you can buy overpriced neccesities and drinks. There's a pool out back that looks nice. There's also a nice lounge area inside and chairs/tables to relax outside out back. There was a decent breakfast layout, but it's mostly a variety of bread stuffs/carbs - not diabetic or keto friendly. They did have hard boiled eggs, fruit, and hot cereal packets so there are meager non-carb options. There was also cereals, sugar-sweetend yogurts, and a variety of drinks including coffee and juices. The make-it-yourself waffles were a nice touch. I would have liked bacon or sausage, but overall for the room rate it was a nice breakfast layout. We'd ordered food at night from Seamless and got a delivery to our room door with no problem. Note: Restaurants close early in the area, but there's a nearby 24hr McDonalds that's drive-through and order-only after 10pm. There's also a decent diner open right next to the hotel during the day. And shopping center across the road. If you don't feel like driving, the local main street bus stops right in front of the hotel on either side of the street going in both directions. Great if you're checking out the local brewery, which also has good food and was an A+ experience. Just make sure you have quarters for the bus. $1.75 per person gives you a 2-hour "unlimited" pass to use the local busses in either direction. Overall, we liked our stay and would stay again in the future if the price is right. Compared to our experiences with similar hotels, under $140 was just right for our room as they had minimal business and it was nicely quiet. If they were busier, I'd expect $100 to $120 deal, and very busy, maybe less.. If I can think of anything else I'll update my review. I hope it helps!

I had to cancel a stay due to a death in the family and I found their staff to be ineffective. It is now 2 days later and I have yet to be credited for cancelling my stay. The first 2 staff members I spoke with said they would cancel it and then didn't. Next thing I know I'm being charged for the full amount of the stay. All while trying to deal with a death in the family. There was no compassion, only policy as they insisted on billing me for a night's stay, despite the fact that I let them know over a day in advance of our stay (just 12 hours shy of the 48 hour notice policy in the fine print). Read the fine print before you book with this hotel.

We love staying at The Circle Hotel, and have stayed here many times. James is fantastic! He is very courteous, friendly, and helpful. Thanks so much for going above and beyond, Great Job James!