WoodSpring Suites Cincinnati Fairfield

A/C was a life saver in this heat this summer! The weekly rates make it affordable to stay and for the quality of rooms, you would be hard pressed to find some place better in Butler county.

The gentleman who works at the front office where the check is.His name is William was very Pleasant? And friendly. Tended to all the needs for the stay. This place has amenities washer dryer. It also has restaurants. Restaurants, a place is to get. Thank you very much.

My recent stay was an absolute disaster. I endured several serious issues that made my extended stay miserable: * Roach Infestation: The presence of roaches in my room was unacceptable. I spotted several during my stay, creating an unsanitary and unsettling environment. * Disruptive Noise: Constant noise from other guests, particularly loud thumping and bumping late into the night (often around 2:00 AM), severely disrupted my sleep. This lack of consideration for other guests was unacceptable. Room and amenities not working: faucet not working in the kitchenette. Door lock and room key not working properly for over a week. Bathroom door had a hole in it. * No Security/Unresponsive Staff: The hotel claimed to be secure, but I found this to be untrue. When I reported the noise disturbances, the front desk was apologetic, but unhelpful. * Inconsistent Hours: The hotel advertised certain hours of operation for the front desk and other amenities, but these hours were not consistently adhered to. Overall: This hotel fell far short of acceptable standards. The combination of roaches, excessive noise, and poor customer service made my stay extremely unpleasant. I strongly advise against staying here and will be seeking a full refund for this unacceptable experience. The district manager, Jessica, told me they would have to charge me a higher price in order to issue me a refund for the one day early check out and I said I don’t care even if it’s just a $1.00 give me my refund. All due to the unresponsiveness.

i have been staying here a while. everybody is always so friendly. jessica the general manager is the sweetest front desk lady and general manager ever. i recommend staying here. you will not regret it. it smells good and it is very very clean

Desk employee was nice which is the only reason for giving more than 1 star. Hotel is a low rent unit with questionable people loitering around constantly. No ice or coffee. Units are run down. Worst thing is the vent in bathroom that is not even a working vent, just lets in all the smoke and skunk **** from other rooms. So disgusting!

We were there for 15 months and left in February of 2024 and we enjoyed living there for that. Of time. We did have to leave because a decision was made they didn't accept emotional support animals but the management was very kind to us and gave us extra time to find a place to go. I can't say enough about how kind the staff was and we enjoyed our stay greatly it was very convenient to all the area shops and restaurants and our neighbors were nice we had good interactions with people and I would highly recommend this extended stay to others. They do occasionally have pest problems but they do respond to them and take care of them. The current general manager Glenna was totally awesome and the evening manager Bryan I can't say enough about how kind he was he was awesome. So if you need to stay somewhere in Fairfield I would highly recommend woodspring Suites.