Howard Johnson by Wyndham Benton Harbor/St. Joseph

I stayed at Howard Johnson by Wyndham Benton Harbor/St. Joseph 798 Ferguson Dr, Benton Harbor, MI 49022. Last week on 10-23-24. When riding their only working elevator to the top floor 5th to go to my room. The elevator dropped multiple times after passing the 4th floor. It made a horrible popping and banging noise and I was locked in the violently shacking elevator for 20 seconds of nightmare inducing fear until the door opened. When doing so it was misaligned bouncing by over a foot to a few inches as it kept trying to get to the top floor. Fearing for my life I jumped out leaving half of my stuff behind. After trying to go downstairs by the stairwell and it being locked by CHAINS I had to call the elevator, and pray. As it shook the floor I was standing on I did take video incase I died so there was evidence for my grieving family. When reaching the top it didn't have the horrifying gap as the first time just a 2 inch one that settled by the time the door fully opened. Thinking it was all the extra weight of my belongings I left what I was carrying and rode down with what I had left behind. Then after selecting the 1st floor it dropped before the door fully closed allowing me to see the back side of the 5th & 4th floors doors. I informed the front desk staff where they put me in a 1st floor room. They then assured me that it was normal just needing to warm up before it would work properly and it was perfectly safe to ride back up and retrieve my laptop bag and cpap bag. I

The price was right. The room was clean. There were a few things that could be better: The elevator became noisy, there was some broken glass in the window next to the elevator on the 5th floor, and the light in the bathroom would not stay on but rather blinked, but you get what you pay for. I would return.

So many druggies, a man pooped and bathed in the pool. Room was dirty. No breakfast as advertised. Kitchens closed!!!! No heat in the pool room so you freeze. The hot tub was ice cold the heater was out as well. Elevator was broken so you had to walk flights of stairs and it was noisy from everyone having to use the stairs.

Someone was honking outside the hotel for over an hour at 3AM and woke up my kids from being so loud!

I didn’t like that there was a broken window exiting the elevator or that the room numbers were written on the door with permanent marker.

Average hotel. Budget friendly