Premier Inn Exeter City Centre

Premier Inn Exeter City Centre Reviews

Premier Inn Exeter City Centre

2 Southernhay Gardens, Exeter, EX1 1SG, United KingdomSee Hotel Details
Premier Inn Exeter City Centre
Premier Inn Exeter City CentrePremier Inn Exeter City CentrePremier Inn Exeter City Centre
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1 night

Guest Reviews

8.4/10
Very Good
47 review
Verified reviews
Location8.3
Amenities8.4
Service8.4
Cleanliness8.4
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All reviews(47)
Positive reviews(41)
Reviews with photos/video(2)
Negative reviews(6)
Wong Cheung Ying
Twin Room
Stayed in Aug 2025
Family
13 review
8.0/10
Very Good
Posted on Oct 27, 2025
Location is good, room is big, nice breakfast Very close to city center
Guest User
Single
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 1, 2025
The room and hotel itself is clean and good. Very cosy and location is near city centre.
Guest User
Twin Room
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 23, 2025
Nice and cosy to stay. And it is easy to get to town centre.
Anonymous User
Twin Room
Stayed in Aug 2025
Family
1 review
6.5/10
Posted on Sep 25, 2025
Fair but close to city centre
Anonymous User
Double Room
Stayed in Jun 2025
Family
5 review
9.5/10
Amazing
Posted on Jul 19, 2025
good service & delicious breakfast
SuzieQue
Single
Stayed in Jun 2023
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jul 23, 2023
The location of this hotel is excellent! Lovely, quiet area and close to the cathedral and high street. The room was well appointed with a very comfortable bed and the best pillows I’ve experienced in all my travels. The room had a kettle for tea and coffee and a hair dryer. Staff were very friendly and helpful. The room was very clean. If you choose to have breakfast out, try the Cosy Club next door for a quirky atmosphere and delicious food!
Guest User
Stayed in Oct 2025
Couple
8.0/10
Very Good
Posted on Nov 9, 2025
Great location for the cathedral, shopping, restaurants, cafes, train station, the Quayside and the Underground Passages.
Guest User
Stayed in Sep 2025
Family
6.0/10
Posted on Oct 31, 2025
Booked a 3 night stay. Our room was so stuffy. Windows didn’t open (even a sticker advising of that so you didn’t waste your time reporting the issue). You also couldn’t turn down the heating lower than 19’c or switch it off. Noisy central heating woke us at 6am each morning. We avoided staying in the room any longer than necessary and plan to use alternative hotels for our next stay in Exeter.
Guest User
Stayed in Sep 2025
Couple
8.0/10
Very Good
Posted on Oct 29, 2025
Perfect location for town centre. Room was what you expect a bit on the hot side (3rd floor windows don't open) had to ask for a fan. Bed was ok but couldn't get pillows right (but that's just me) staff were polite and helpful. Food was good but the bar wasn't stocked well and need to ask for the mixer thats included in the cost of the spirit drink as they wanted to give me the more expensive one (kept saying they didn't have the on included) but it was on the shelf above the one they charge extra for ( so needed to watch for that). But overall a lovely stay. Will definitely come back.
Guest User
Stayed in Sep 2025
Other
10/10
Outstanding
Posted on Oct 23, 2025
Stayed here for a family event with the kids . The location is ideally central ,staff here arw great and they have been amazing with the kids they gave them treats and colouring packs which kept them busy at dinner . Dinner was very good priced and kids had the main free ! I mean what more can i ask ,thats amazing ! Breakfast was also good and the choice was very good even for a vegetarian like myself ! Great service ,clean room and good dinner and breakfast options !
Cornel S
Stayed in Sep 2025
Couple
10/10
Outstanding
Posted on Oct 22, 2025
Really enjoyed my stay at Premier Inn Exeter. The room was clean, the bed super comfy, and everything felt easy and relaxed. The team were lovely and always happy to help, which made a big difference. Great spot too, just a short walk from the city centre. Would definitely come back next time I’m in Exeter.
Guest User
Stayed in Sep 2025
Other
10/10
Outstanding
Posted on Oct 22, 2025
Best staff ever! The staff at this Premier Inn are the so kind and friendly. Although they are very stretched and have to cover all from reception to bar and restaurant nothing is too much trouble. We had the best breakfast here and we have been served by Adriana and Vicki who were really busy but gave such a friendly vibe. For dinner, on one of the evenings we were served by Saim and Aaron whom again can't thank enough, friendly and amazing service! Room was beautiful clean with all amenities that you need. Great for location, great for breakfast and dinner. This people are a credit to your hotels!
Guest User
Stayed in Sep 2025
Other
8.0/10
Very Good
Posted on Oct 9, 2025
Currently staying in this hotel. Standard premier inn, extremely comfy beds and pillows, very clean room and bathroom! Tv is a great size. My only criticisms would be the food. While the pricing is okay, the food wouldn’t match it. Pasta was undercooked. Steak was over cooked to how I asked and the chips seemed to be old and dry. A lot of items not available unfortunately as well. One major thing I would have to say is, whilst I understand the staff can have long working hours, it’s not great to hear the chefs shouting and swearing at the front of house team because they sat me for dinner at 21:15. I just came off a 12 hour shift, was looking forward to a meal but hearing the chefs shout “oh for f*ck sake” made me feel so unwelcome.
Guest User
Stayed in Sep 2025
Other
10/10
Outstanding
Posted on Oct 4, 2025
Clean room, handily located for the centre of Exeter, good value as always and Adriana on reception was lovely. All in all a really positive experience !
Guest User
Stayed in Aug 2025
Other
6.0/10
Posted on Sep 30, 2025
Disappointing! No personnel at the front desk. Blood stain on the curtain. Coffee satchel past it's use/sell by date. Not the cleanest room. Only going for it, is it's location.