Holiday Inn Express Evora

The hotel provides varied, fresh breakfast, well-equipped rooms, exceptional cleanliness, friendly staff, and an excellent location with convenient parking. Rooms offer comfort, spaciousness, and quality amenities.

The location and breakfast was good. Negative things are - 2 nights during our 4 nights stay, the hall light came on in the middle of the night for 30 minutes long and we could not turn it off manually. - inconsistent housekeeping service: 2 times the coffee and tea sachets were not refilled. The tea & coffee sachets are cramped onto the only shelf for storing under the TV. - Bed was made up in a rush, pillows were laid disarrayed. - room and bathroom were very small and bright, feels like a surgical room rather than a hotel room. The clothes cupboard to hang clothes in is small. There is also a small storage cupboard which has only an ironing board in it. - No space to put a luggage stand. -The worst was when we first notified the staff in regards to the light and the house keeping which was not attended to seriously. The attitude of the staff was not helpful for us as guests. The light coming on was not taken care of until the second time that we complained to them. The lack of housekeeping (tea & coffee sachets) seemed to be that they were very focussed on costs by only providing us with a very minimal amount. Overall the room is small and not at all practical for people travelling with cases or bags.