Received zero interest, engagement or assistance from staff to resolve a wrongful booking on my part, was told to just take my losses and pay up - again. The booking was done from the hotel website, which was so bug-ridden and unstable that I managed to make the booking a day early. Upon being brushed off at the reception, I invested 45 minutes in trying to book at ANY other hotel nearby, I would happily have driven 30 minutes and paid double price to avoid this hotel. Unfortunately, there are very few hotels nearby, and the ones I tried were fully booked. So, I ended up paying for 2 nights and stayed 1 night. The rooms are cramped and not very functional. No electrical outlets where you need them, no place to place or hang toiletries, a tiny desk that is bolted to the wall, two single beds that cannot be moved in any direction. Great view from the parking area into the room/bed. The breakfast was depressing. Cramped buffet section, only one (1) industrial type pre-cut bread, no boiled eggs, gelatinous oven-heated, pre-made ”fried” eggs. One TINY, measured and cut piece of bacon on top of each egg. You know the ones. A few small sausages in a bowl beside what looked like a completely solidified pot of baked beans. Despite being almost empty, I was chased from the room at 12.01 because it was ”CHECK OUT AT TWELVE !!!”. Loud knock on the door, and a grudgy employee. I did not see any cleaning staff, or any other reason why it was of so utmost importance that I get my *ss out of there ASAP. Stay away if at all possible, I know that I will.
135 Reviews