Name: Hotel Piran
Address: Piran, Slovenia
Rating: 8.7

Slovenia

Celje

Piran

Breakfast is good, I like it, the service is intimate, give a hot water bottle, close to the sights of an old castle, but it is raining when I go, I don't have a chance to see it. I will live here next time.

The hotel staff let down what would otherwise be a nice, albeit over-priced hotel. One particular staff member (Domagoj) was so rude that it was difficult to enjoy the other aspects of the hotel. When we raised a complaint that the hotel had sold all their sun beds to external guests and not left enough for guests, his response was a sarcastic “what do you want me to do”. Then upon checking out he charged us for parking, even when we showed him our booking said it was free. He became incredibly argumentative, even going so far as to snatch the ticket, storm out the room and shout that we can’t leave until we pay. Once he returned from this tantrum, he agreed to let us talk to a manager about the issue (who was just as unhelpful, but at least not as outrightly aggressive).

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