Super 8 by Wyndham Eureka Springs

I find this incredibly sad to have to write this but I would hate for someone else to have the same experience as we did. By looking at the pictures and other reviews we thought that this would be a good enough stay. When we arrived the lobby smelled and looked promising. The person at the front desk was nice. As soon as we rolled to the hall where the elevator was located there was a sign saying it was out of order. And by the looks of said sign it had been there for awhile. The indoor pool looked like a nice area but the pool was cloudy and there was green and brown standing water all around. The open pool area was warm and humid which is to be expected but it also had a stale mildew smell. That’s what I think we found odd about this stay. Never once did we smell your staple chlorine and/or bleach hotel smell if that makes sense? When we got to our room the smell was not good. It was as if someone had just cooked a heavily seasoned four course dinner before arrived. Yet no food was visible. It just never went away. The air was stale and muggy. The bathroom had hair on the floor and shower. The walls. Everywhere. The counter had used makeup wrappers behind the faucet and the the shower had a used soap wrapper stuck in the drain. All hinting that nothing had been cleaned well. The showers curtain was stained. The ceiling was rusty. The door frame was stained with dirt. There were smudges everywhere. All over the walls and doors. I told myself it was paint but I don’t know if that was true. The tv channel selection was impressive. But no HBO as advertised. Our microwave was plugged in and didn’t work. Which was disappointing when trying to make a bag of popcorn to try and cancel out some of the interesting smell. The windows were covered in a mossy dirty film on the outside so they were difficult to see out of. And I get it. We’re in the woods. Dirt happens. But when I saw the bottom of my kids feet. That’s what did me in. They were thick in muck. Mind you. We had been driving all day. We had not done one bit of exploring. This was from walking around in the room with our shoes off. Our socks were filthy. Which caused me to look at the carpets. You could tell where furniture had been moved around and there was a night and day difference in color. And the darker is what we were all walking on. We stayed for the night. We were exhausted. But we were glad to leave first thing in the morning. Again. I hate to have to leave this type of review. I’m sure it’s very hard to oversee an entire hotel. And each individual room. It’s a large property.

The Super 8 in Eureka Springs, AR is conveniently located near town and many of the attractions. The rooms are clean, comfortable and just what we were looking for. The desk clerks are friendly and very helpful. It was a very enjoyable 2 night stay.

The staff was amazing!! Bridget and Kaleb thank you so very much!!! Breakfast was delicious. Eggs, sausage, biscuits & gravy…they even had waffles!! The atmosphere and setting was so relaxing. The pool was nice, hot tub was great. I can’t wait to come back!

Good

Great value for the price. The free breakfast had eggs, waffles, cereal, biscuits, juice, coffee etc. Quiet and comfortable

Was very disappointed the hot tube was down and the pool was cold as ice. One of the main reason we picked this place because of our fantastic stay the last time