Panorama by Mercure Krasnaya Polyana Hotel
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Panorama by Mercure Krasnaya Polyana Hotel
No.1 of 4-Star Select Hotels in Krasnodar
Ulitsa Fevralskaya, 1, Esto-Sadok, Estosadok, Krasnodar, 354000, Russia
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Amenities
Indoor swimming pool
Skiing
Hiking
Casino
Massage room
ParkingFree
24-hour front desk
Bar
All amenities
Property Description
A family-run hotel on the upper level of the ski resort, 300 m from the Krasnaya Polyana 960 cable car. An important component of the services is to focus on the needs of guests vacationing with children. The ruins of the Achipse Fortress are 10 km from the hotel, the Husky Center is 300 m away, and the Polikara Waterfall is 700 m away. Sochi Airport is 50 km away, and Rosa Khutor Railway Station is 5 km away.
Rooms of various categories are available for booking: Standard, Superior Standard, Luxury Privilege, Superior Luxury Privilege. The rooms are equipped with ergonomic furniture, air conditioning, TV with cable channels, telephone, kettle, iron, safe, slippers, bathrobes, private bathroom with shower or bathtub and toiletries. The rooms of the Privilege Suite and above have a Yandex Station with "Alice" and a coffee machine.
The hotel has an Italian restaurant Roma, which serves buffet breakfasts, and lunches and dinners are served a la carte, including children's. Guests can enjoy a cup of coffee and a snack in the lobby bar. 24-hour room service is also available.
The hotel has a Panorama Wellness & SPA complex, which includes a fitness center, an indoor heated pool with a children's swimming area, a thermal area with a sauna, steam and salt room. For the youngest guests, there is a children's club with professional animators. The hotel also provides its own ski and snowboard rental, a service of instructors and guides for active recreation in the mountains and a room for storing ski equipment. Guests can park their car in the public three-level parking lot. WI-FI is available throughout the hotel.
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9.2/10
Cleanliness9.2
Amenities9.2
Location9.2
Service9.2
All 48 reviews
Surroundings
Airport: Sochi International Airport
(48.8 km)
Train: Rosa Khutor
(5.2 km)
Train: Stantsiya Imeretinskiy Kurort
(54.5 km)
Landmarks: Gornyye Bani "4 Stikhii"
(150m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

Privilege Superior Suite Double Room
1 Double bed
Has window
Free Wi-Fi
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability

4
Standard Room With 2 Twin Beds
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Multi-standard power outlet
Wi-Fi in room
Check Availability

Standard Superior Double Or Twin Room With 2 Twin Beds
2 Single bed
Has window
Free Wi-Fi
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability

2
Standard Room With Double Bed
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Multi-standard power outlet
Wi-Fi in room
Check Availability

1
Privilege Superior Suite Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability

Standard Superior Double Or Twin Room With 1 Double Bed
1 Double bed
Has window
Free Wi-Fi
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability

1
Privilege Suite Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
48 reviews
- Cleanliness9.2
- Amenities9.2
- Location9.2
- Service9.2
Average for similar properties in Estosadok

Review summary
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Location: The property is praised for its proximity to major attractions, such as cable cars and mountain views. Its accessibility and peaceful surroundings are highly appreciated by guests.(based on 1 review)

Guest User
July 28, 2025
Все было хорошо
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Andre Kir
April 26, 2025
I got positive emotions from the holiday. Ideal location of the hotel, quality ski rental, good breakfasts
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Guest User
January 25, 2025
The hotel is super, located right next to the cable car, plus there is a transfer every 30 minutes. Parking is free. The rooms are clean, large, cleaning every day and changing towels and accessories. Breakfasts are 10 out of 10. The hotel has a spa area with saunas and a swimming pool, massage chairs, children's rooms and entertainment. We liked everything very much, we will come back again!!!
Original TextTranslation provided by Google

Guest User
December 10, 2024
At the entrance to the hotel you are met by the reception staff, and that's where it all begins. The level of service and attentiveness to guests immediately tells you what awaits you. From the first minutes of your stay you feel like a special guest, they try to fulfill all your wishes. I was very pleasantly surprised by such competent staff in a 4-star hotel, be it the restaurant staff, the spa area or the cleaning service. In a room with a beautiful view of the mountains, perfectly white bed linen, a comfortable mattress, pillows and a duvet, you can sleep well. Soundproofing is good. We did not hear our neighbors throughout the entire stay. The hotel offers the possibility of renting an umbrella. Breakfasts are varied and delicious. In the evening, after the cable car closes, there is a shuttle to the hotel. Of course, the hotel has some flaws that require repair, but all this pales in comparison to all the advantages that I saw. For me, this vacation was a delight. I thank the hotel administration and especially its staff. On my next trip, I will definitely stay here again.
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Mariia
December 9, 2024
Trips to this hotel have already become a tradition, excellent service, always accommodating, incredible breakfasts
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Алена
November 17, 2024
One of the best and favorite hotels!!!!! The spa is always open, the pool is gorgeous!!!! The breakfast is varied!!!! The service is good, they will always solve any question or problem)
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Guest User
November 4, 2024
In principle everything was good, I especially liked the breakfasts, the cleanliness in the pool was a C. We stopped by on a birthday, usually as a compliment there is a small presentation in the form of a treat, this time there was nothing. Surprised!
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Никита М
February 15, 2025

Плюсы, они есть. - удобное расположение, буквально 100м до подъемника - Спа входит в стоимость проживания - наличие завтраков (о их качестве позже) Минусы - Отель 3 звезды с натяжкой, отель сильно потрепан На момент заезда цена была 220тыс на двоих 1 номер на 8 ночей -самый главный минус это отсутствие сервиса и клиентоориентированности, ни один вопрос нам не удалось решить - просили выехать на час позже чтобы успеть покататься в этот день, следующее заселение в 15, но в 12 нас выгнали, 3 часа убирать чистый номер это конечно сильно) - завтраки, те кто пишут что хорошие завтраки видимо не пробовали хорошие завтраки, даже в отелях Подмосковья уровень выше, в целом вроде много всего но все не вкусное. Единственное спасибо что была каша, хурма и киви. Даже блины не съедобные как по мне( Я бы сократил ассортимент в 2-3 раза и повысил просто качество блюд! - Сервис в спа) если ты просишь 2е полотенце то тебя чуть ли не послать готовы! Купите вы полотенец!!! Не позорьтесь! То же самое про одноразовые тапочки! - Вода в номере, есть пустой графин и вам нужно ходить его самим где то наполнять, нам конечно приносили воду в номер по звонку за что СПАСИБО! Я хочу чтобы каждый день в номере была вода. и если не в пластике то приносите в стекле как это делают в других отелях. - В комнате хранения инвентаря всегда очень сильно воняет, никто не проветривает - на входе охранник даже не помог сумки на ленту положить при въезде, тут все сразу стало понятно что нас ждет) Я сюда больше не поеду, рассмотрю отели рядом, доплачу но буду получать удовольствие! И вам советую того же)
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Skiing
Hiking
Casino
Massage room
Parking
Free
24-hour front desk
Bar
Car rentals
Secretarial services
Playground
Kids' club

Indoor swimming pool

Bar

Playground

Kids' club
More Amenities
Indoor swimming pool
Parking
Parking
Free
Valet parking
Transportation
Car rentals
Shuttle service
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Safe at front desk
Bellhop
Tour and ticket booking service
Food & Drink
Bar
Health & Wellness
Hair and beauty salon
Massage room
Ski equipment rental
Ski lessons
Hiking
Skiing
Activities
Eco tours
Beach towels
Casino
Public Areas
Shopping mall
No smoking in public areas
Smoking area
Elevator
Vending machines
Cleaning Services
Dry cleaning
Free
Ironing service
Facilities for Children
Playground
Children's meals available
Kids' club
Business Services
Secretarial services
Accessibility
Wheelchairs available
Safety & Security
First aid room
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Pets
Pets are allowed on requestAdditional charge
Fee: RUB 2,000.00 (approx. PHP 1,459.77) per pet per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 12 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2014
- Renovated: 2021
- Number of Rooms: 302
A family-run hotel on the upper level of the ski resort, 300 m from the Krasnaya Polyana 960 cable car. An important component of the services is to focus on the needs of guests vacationing with children. The ruins of the Achipse Fortress are 10 km from the hotel, the Husky Center is 300 m away, and the Polikara Waterfall is 700 m away. Sochi Airport is 50 km away, and Rosa Khutor Railway Station is 5 km away.
Rooms of various categories are available for booking: Standard, Superior Standard, Luxury Privilege, Superior Luxury Privilege. The rooms are equipped with ergonomic furniture, air conditioning, TV with cable channels, telephone, kettle, iron, safe, slippers, bathrobes, private bathroom with shower or bathtub and toiletries. The rooms of the Privilege Suite and above have a Yandex Station with "Alice" and a coffee machine.
The hotel has an Italian restaurant Roma, which serves buffet breakfasts, and lunches and dinners are served a la carte, including children's. Guests can enjoy a cup of coffee and a snack in the lobby bar. 24-hour room service is also available.
The hotel has a Panorama Wellness & SPA complex, which includes a fitness center, an indoor heated pool with a children's swimming area, a thermal area with a sauna, steam and salt room. For the youngest guests, there is a children's club with professional animators. The hotel also provides its own ski and snowboard rental, a service of instructors and guides for active recreation in the mountains and a room for storing ski equipment. Guests can park their car in the public three-level parking lot. WI-FI is available throughout the hotel.
Frequently Asked Questions
What is the cancellation policy for Panorama by Mercure Krasnaya Polyana Hotel?
The cancellation policy for Panorama by Mercure Krasnaya Polyana Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Panorama by Mercure Krasnaya Polyana Hotel?
What are the check-in and check-out times at Panorama by Mercure Krasnaya Polyana Hotel?
Standard check-in time at Panorama by Mercure Krasnaya Polyana Hotel is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Panorama by Mercure Krasnaya Polyana Hotel?
What amenities and services are available at Panorama by Mercure Krasnaya Polyana Hotel ?
Panorama by Mercure Krasnaya Polyana Hotel offer top amenities and services include Shuttle service.What amenities and services are available at Panorama by Mercure Krasnaya Polyana Hotel ?
Does Panorama by Mercure Krasnaya Polyana Hotel provide breakfast?
No, Panorama by Mercure Krasnaya Polyana Hotel doesn't provide breakfast. Does Panorama by Mercure Krasnaya Polyana Hotel provide breakfast?
Can I bring my pet inside the Panorama by Mercure Krasnaya Polyana Hotel?
Pets are allowed on request at Panorama by Mercure Krasnaya Polyana Hotel. Charges may be applicable.Can I bring my pet inside the Panorama by Mercure Krasnaya Polyana Hotel?
How far is the Panorama by Mercure Krasnaya Polyana Hotel from the closest airport?
The closest airport is Sochi International Airport, and it is about 48 mins from hotel by car (48.8 km).How far is the Panorama by Mercure Krasnaya Polyana Hotel from the closest airport?
About This Property
Nearest Airport | Sochi International Airport |
---|---|
Distance to Airport | 48.83KM |
Distance to Train Station | 5.2KM |
Average Price From | PHP9091 |
Hotel Star Rating | 4 |