Impact Beach House

the staff did not take my anaphylactic allergy seriously at all, despite knowing about the severity of my allergy well in advance, and being reminded just days prior. i had to avoid certain rooms in the house for several days and they refused to take measures that i had told them were vital to my safety, despite promising me before my arrival that they would. so, this review and alerting the anaphylaxis society is all i can do to make others aware to avoid this place if they have with any health concerns. i actually liked the rooms, but the organisation and staff negatively impacted the living situation for so many people staying there, causing so many different issues and problems, i just wouldn’t recommend it.

The worst place ever!!! Great location but the organization, rooms and service are completely out... This looks like a kindergarten, super noisy all day, people don't respect the times for silence and I actually don't saw the service people worried about that. Outside windows were broken, didn't closed and don't do any of their purpose (you see light from outside all night). You hear terrible noise all night long from the street too and from the train rail at the back of the hotel (that don't appear in the photos or mentioned in the description). Didn't rest at all in my nightmare stay for 2 nights here. I arrive late at the frist night paid for my stay and the next morning they texted me and wanted to make me pay again. I had to show the bank proof to show my payment (awful organization again). I made my bed when I leave early at morning and at the end of the last day my bed was used and towels revolted... Had to go to the reception show the photos and make them make my bed fresh. You wouldn't believe how many bad things here, this is a never ending list. Never stayed in a worst place in my life, never gonna be here agian and didn't recommend at all.