Original Sokos Hotel Tapiola Garden

A lovely and cozy hotel and I always enjoy the quietness in the area as well as the nice lake view next to it. Staff are very helpful and always smile.

When we checked in, the staff were very polite and professional. Of course they recommended their restaurant and advised us that it opens at 17:00. When it came to dinner time, the restaurant was fairly empty but the staff kept asking us “do you have a reservation”, as if we had walked in to a busy restaurant in the middle of Helsinki on a Friday. Because in that case, of course you would need a reservation. Turns out, they were entirely booked out, unless we wanted to pay the $20 for the “Jazz Show” which was no where near starting. Our hopes were very low for breakfast and this hotel managed to go lower. The coffee machine appeared to be “in cleaning mode”, but was actually broken, with no sign. The drip filtered coffee was good, but they ran out of that within 10 minutes. The bread was all pre cut, and therefore stale. It had clearly been sitting in the open air for quite some time. We were expected to provide a “breakfast ticket”, but we were not given one. I get the impression that the management of this establishment are all about “getting the customers in” but failing to meet the minimum standards. We come to Helsinki region a lot and this was our first time in Espoo. It wasn’t a good one.

Fin plass like utfor Helsinki. Rett ved sida av finn ein EMMA eit storarta museum med moderne kunst i fire etasjar. Hotellet var trivelig, men restauranten var desverre stengt søndag.