Seth Santo Tomás

This really is the most lovely, special hotel. It was our second trip, and we noticed that many other guests were repeat visitors - a testament to how addictive the experience is. The staff (who also seem to stick with the hotel for many years) are without exception warm, welcoming and helpful - nothing is too much trouble. The building has a charming character, enjoys amazing views of the sea and coast, and is accompanied by relaxing grounds - the whole place is spotless and peaceful. The facilities have been recently improved, and we enjoyed using the refurbished spa and new pool area. I can't believe how good value our stay was also - very competitive for Menorca, and for some good offers I suggest looking into booking directly with the hotel on the SET Hotels website. All the above was the review I was going to write, before my wife unfortunately became very ill at the end of the holiday and needed to go to hospital. I don't think I have the words for how great the staff were in this situation, especially Mafe and Alex at reception who were incredibly kind and concerned, and ensured she had the medical attention she needed as well as a place to wait in comfort after we had checked out. My wife has fortunately now fully recovered but she may not have had such a good outcome without Mafe and Alex's assistance, and we will be forever grateful for the compassion and care they showed us at this difficult time.

I just wanted to write and mention how wonderful Veronica is, she is the loveliest receptionist. She went above and beyond to help us, a truly wonderful lady.