Hampton Inn & Suites Erie/Bayfront

The restaurant on the top has great food. Highly suggest the pasta

Stayed here a few days used points, very nice hotel with a few spots for nightlife and dinner. Typical Hampton very clean comfortable room just a little pricey due to the setting at the bay . Did have a nice view of the boats all parked . One thing that was a bit ridiculous was $14 a day to park cmon folks you have a high enough billing to cover the lot.

I had a confirmed reservation since January. I booked through a company we have at work and can book hotels, cars, airfare for business or personal use. My husband and I arrived the Hampton Inn on Friday (July 4th) and we were staying on the bayfront for our 26th wedding anniversary. When we went to check in the manager wouldn’t give me the room for the rate I was confirmed at because she said I wasn’t there for work. She tried to charge me over $300 more per night which we couldn’t do! I have stayed numerous times at the other bayfront hotels and never had one issue. They have always been great stays. She was rude, condescending and downright mean. I started crying right there. I couldn’t believe it. We gave up holiday plans with family and friends, drove over an hour and were so excited for our weekend. I can’t even say how upset I was!

My husband and I stayed at this hotel for a lacrosse game the weekend of Saturday,, April 26th. Our stay was ok, however it’s after our stay that has me very disappointed in a hotel brand that we’ve supported and spent thousands of dollars on. Upon departure on Sunday, April 27th, we accidentally left our hanging clothes in the closet. It’s been over a week trying to locate the items. Not sure how that happens seeing as someone should’ve cleaned the room, putting a new laundry bag in the closet and therefore would see the items hanging there. We’ve been given the run around since my husband called on Tuesday, April 29th. No one can seem to “find” the items and some items are very sentimental to me. We have given descriptions of every item the MULTIPLE times we have called, even explaining they are all on the same kind of black velvet hanger. We are 11 hours away, so some help with this by someone is necessary and would be greatly appreciated before next steps need to be taken. Security video needs to be viewed if the items are not still in the closet since they mysteriously can’t be found.