Hotels with Parking in Epsom

The room was cold on arrival (12C) and it turned out that the heating was not working. When the duty member of staff came, he was unable to make it work. Provided a heater and it was 15.5C midnight. Reached 17C by morning. When I arrived for breakfast, discovered that the restaurant had no tea. WILL NEVER STAY HERE AGAIN. And as a shareholder in Whitbread, I am extremely worried about the business if these are deemed acceptable standards.

Stayed here with family while visiting Chessington theme park. The hotel is located in nice quite part with beautiful views. The staff were brilliant and very helpful. Staff recognised my membership status and explained all benefits. The room had few stains but overall was comfortable. Note the place has no restaurant or anything at walking distance but few local places offer delivery. Breakfast was unfortunately a bit letdown for us 2 days in a row as the hash browns were cold and croissants not warm! Being vegetarian that were the options I went for as didn’t have much choice. Thankfully good coffee machine so had lovely cappuccino. I will however stay again more for the great staff and the location of the hotel.

Exceptionally clean room, very spacious. Appreciated being on the first floor for safety (single female). Breakfast was reasonable and delivered to the room on time. The milk was off but when I informed the front seat it was replaced immediately. No shampoo etc but that’s becoming the norm, in my experience, in budget chain hotels. Good value for money. My only complaint: pillows poor quality and lumpy. Otherwise great, and front desk staff were really good. Would stay again, for the right price.