Orchid Epsom, Sure Hotel Collection by Best Western
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1 room, 2 adults, 0 children
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Orchid Epsom, Sure Hotel Collection by Best Western
272 Kingston Rd, Epsom, Surrey, KT19 0SH, United Kingdom
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Amenities
ParkingFree
24-hour front desk
Wi-Fi in public areasFree
English
No smoking in public areas
Vending machines
Smoke detector
Fire extinguisher
All amenities
Property Description
A great night’s sleep in the heart of Surrey and on London’s doorstep.
Our inviting rooms are found in Epsom, the leafy Surrey Suburb famed for the Downs Racecourse and exhilarating race days. It’s not all jockeys and furlongs though, the hotel’s excellent location means you are moments away from the grand Hampton Court Palace and a mere 20 minutes from world class tennis action at Wimbledon.
If a day at the races or the chance to explore Henry VIII’s opulent abode doesn’t twist your arm, there are plenty of chances to entertain the family elsewhere. Chessington World of Adventures is a 20-minute drive from the hotel and our free on-site parking makes a day on the rollercoasters even more stress-free. There’s even a chance to take in some wildlife at the nearby Hobbledown Adventure Farm.
For guests who prefer to leave the car behind, the hotel is situated near Ewell West railway station. Trains take a swift 35 minutes to reach London Waterloo, where visitors can enjoy the restaurants and bars of the South Bank and the buzz of the capital.
After a long day exploring the nearby sights and sounds our Hypnos beds are the perfect place to kick back and relax. We cater for a wide range of guests’ needs and offer deluxe and accessible rooms, we even have cots and pull-out beds on hand to keep the whole family well rested.
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7.8/10
Great spot, clean and really friendly staff
All 78 reviews
Surroundings
Metro: Morden
(7.8 km)
Metro: South Wimbledon
(9.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
1 Double Bed, Non-Smoking, Deluxe Room
1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Satellite channels
Wi-Fi in room
Check Availability
10
2 Single Beds, Non-Smoking, Deluxe Room
2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Satellite channels
Wi-Fi in room
Check Availability
6
Family Room, 1 Double Bed, Non Smoking (with Sofabed)
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Satellite channels
Wi-Fi in room
Check Availability
9
Standard Room, 1 Double Bed, Accessible, Bathtub
1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Satellite channels
Wi-Fi in room
Check Availability
Guest Reviews
7.8/10
Good
78 reviews
- Cleanliness7.8
- Amenities7.7
- Location7.8
- Service7.8
Average for similar properties in Epsom
Review summary
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Location & Accessibility: Proximity to a pub/bar and bus stop; reasonable access to Hampton Court Palace .(based on 2 reviews)
Guest User
July 19, 2025
Great location. Friendly and helpful staff. Free parking. Big room. Value for money. Complimentary European breakfast in a bag.
Guest User
April 20, 2025
The staff is very nice, very nice.If you like to drink this hotel is next to the bar very convenient (the bar noise will not be noisy to the hotel)
Although not close to the train station, there is a bus stop right in front of the hotel and across the street.
The only thing is that the walls of the hotel are a bit thin, so it will be easier to hear the sound of someone walking by/closing the door outside
Overall satisfied!
Original TextTranslation provided by Google
Guest User
March 28, 2025
Great spot, clean and really friendly staff
Aplha
September 1, 2024
Fairly pleasant
PenguinLady
August 1, 2024
Exceptionally clean room, very spacious. Appreciated being on the first floor for safety (single female). Breakfast was reasonable and delivered to the room on time. The milk was off but when I informed the front seat it was replaced immediately. No shampoo etc but that’s becoming the norm, in my experience, in budget chain hotels. Good value for money.
My only complaint: pillows poor quality and lumpy. Otherwise great, and front desk staff were really good. Would stay again, for the right price.
Karen
April 24, 2025
Room was clean and comfortable ,very quiet and the location was good .,
Also the staff were very friendly and very helpful,especially Ali and Daisha .
Cherie
April 12, 2025
Accessibility: two blue badge parking spaces both occupied by people without blue badges despite my arrival by 3.15 and still there at 10pm. Reception staff do not take car reg numbers - why not?
I am never sure why a normal bath with a hand rail is considered accessible to meet with booking requirements. Reception staff agreed they do have walk-in showers which were not offered. So I couldn’t use the bath. (I had sent direct messages to hotel prior to booking but these were not answered).
Payment: I was asked to pay when I arrived before being allowed to check in as my “credit card had not gone through”. Fortunately I had my payment receipt in my phone and easily available. Not a good first impression!
Cleaning: great job by cleaner - but chairs and furnishings very stained.
Otherwise friendly and reasonable standard.
Alan
March 19, 2025
Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.
Services & Amenities
Most Popular Amenities
Parking
Free
24-hour front desk
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Front Desk Services
24-hour front desk
Languages Spoken
English
Public Areas
No smoking in public areas
Vending machines
Safety & Security
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for cribs are not included in the total price. For details, please contact the property.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 29
A great night’s sleep in the heart of Surrey and on London’s doorstep.
Our inviting rooms are found in Epsom, the leafy Surrey Suburb famed for the Downs Racecourse and exhilarating race days. It’s not all jockeys and furlongs though, the hotel’s excellent location means you are moments away from the grand Hampton Court Palace and a mere 20 minutes from world class tennis action at Wimbledon.
If a day at the races or the chance to explore Henry VIII’s opulent abode doesn’t twist your arm, there are plenty of chances to entertain the family elsewhere. Chessington World of Adventures is a 20-minute drive from the hotel and our free on-site parking makes a day on the rollercoasters even more stress-free. There’s even a chance to take in some wildlife at the nearby Hobbledown Adventure Farm.
For guests who prefer to leave the car behind, the hotel is situated near Ewell West railway station. Trains take a swift 35 minutes to reach London Waterloo, where visitors can enjoy the restaurants and bars of the South Bank and the buzz of the capital.
After a long day exploring the nearby sights and sounds our Hypnos beds are the perfect place to kick back and relax. We cater for a wide range of guests’ needs and offer deluxe and accessible rooms, we even have cots and pull-out beds on hand to keep the whole family well rested.
Frequently Asked Questions
What is the cancellation policy for Orchid Epsom, Sure Hotel Collection by Best Western?
The cancellation policy for Orchid Epsom, Sure Hotel Collection by Best Western varies depending on the type of room and booking conditions.What is the cancellation policy for Orchid Epsom, Sure Hotel Collection by Best Western?
What are the check-in and check-out times at Orchid Epsom, Sure Hotel Collection by Best Western?
Standard check-in time at Orchid Epsom, Sure Hotel Collection by Best Western is 15:00 and check-out time is 10:00.What are the check-in and check-out times at Orchid Epsom, Sure Hotel Collection by Best Western?
Can I bring my pet inside the Orchid Epsom, Sure Hotel Collection by Best Western?
As much as we love pets, unfortunately, we are unable to accommodate them in Orchid Epsom, Sure Hotel Collection by Best Western.Can I bring my pet inside the Orchid Epsom, Sure Hotel Collection by Best Western?
How far is the Orchid Epsom, Sure Hotel Collection by Best Western from the closest airport?
The closest airport is Heathrow Airport, and it is about 44 mins from hotel by car (24.4 km).How far is the Orchid Epsom, Sure Hotel Collection by Best Western from the closest airport?
About This Property
| Nearest Airport | Gatwick Airport |
|---|---|
| Distance to Airport | 35.53KM |
| Nearest Train Station | Worcester Park |
| Distance to Train Station | 3.56KM |
| Nearest Subway Station | Morden |
| Distance to Subway Station | 7.77KM |
| Average Price From | PHP6084 |
| Hotel Star Rating | 3 |