Name: Ensana Thermal Aqua
Address: Heviz, Hungary
Rating: 8.7

Czech Republic

Marianske Lazne

Hungary

Budapest

Heviz

Slovakia

Piestany

Romania

Sovata

Bulgaria

Saints Constantine and Helena

Das Ensana Nove Lazne in Marienbad hat uns sehr gut gefallen. Es liegt sehr zentral, direkt an den Kolonaden und am Kurpark. Der Empfang war sehr freundlich und wir konnten uns in deutsch verständigen. Wir hatten Halbpension gebucht. Das Essen war sehr gut und wurde teilweise ganz frisch zubereitet. Das Personal war sehr freundlich und umsichtig. 
Unser Zimmer war sehr gut ausgestattet und wurde vorbildlich gereinigt.
Wir hatten die Möglichkeit Tee oder Kaffee auf dem Zimmer zuzubereiten. Die deutschen Fernsehprogramme hätten etwas umfangreicher sein können.
Ganz toll fanden wir das historische Bad, die tägliche Nutzung (auch die 3 Saunen und die Whirlpools im Haus) ist im Preis inklusive.

The staff speaks in emotions. Looks frustrated all the time, plus speak German, gossiping customers in front of it. Unexpectedly, we listened to German very bad, the receptionist. Didn't think that a 4-star hotel Will train the staff very badly No smile Can only say that the bedroom is comfortable, clean, but the staff is poor. I didn't think I would go back to sleep in this hotel again because the staff, we are not the people who have to please or have to speak sweetly. But want to ask the receptionist You work in the reception zone When customers speak to you, normally get a promotion Speak normally Not like a bad mood all the time If you don't enjoy work Don't come to put emotions with customers.

Clean hotel, bathroom in the room has come in the years, breakfast was good and varied. Deep garage with a seatchair was used to.

酒店準確來説更像是療養院，設施完善，房間高大豪華舒適。就是太大了，比中國的大型醫院還大。服務人員少，大多數不懂英語，酒店內部指示不易懂，經常找不到北。酒店周圍環境太漂亮了，內部各種保養，温泉養生項目，名目繁多，絕對是療養的最佳選擇。

A nice and pretty affordable four star hotel - perfect for families. Clean, relatively big and modern rooms with river view and balcony. The rooms are bright and give you a good feeling. Bathtub and shower in one. Medium size TV with an okay selection of channels. The very nice thing about this hotel is the pool and sauna area. Several pools for swimming, relaxing and one pool with thermal water. They even have kind of a medical spa/hospital attached to the hotel where you can get (health) cure. The breakfast has a great selection and is delicious. The hotel WiFi works very good and is available almost everywhere. The service and staff are friendly and helpful. They provide you a free water bottle in the room as welcome gift, which other hotels don’t as the tap water is drinkable. The location is on the island, where there are parks and kids playgrounds nearby, even there is a very small zoo for kids to play/touch some animals. To go to most sights/inner city/circus/thermal pools you can take a taxi with the Bolt app for approx. 8-10€. Near the hotel there is also a very tasty chain restaurant VakVarjú Étterem with typical Hungarian dishes. The hotel is also very dog friendly. We loved our stay and will come back. We also stayed in Danubius Hotel Helia nearby, but this one here is much better!

The hotel is more like a vacation home. The restaurant is open only for breakfast. It's closed after breakfast. The bar is closed. There's no cafe. The rooms are very cramped. The bathrooms are extremely tight, barely big enough for one person. The larger ones in the photos are few and far between. Breakfast is good. Unfortunately, chlorinated pools are available in the hotel next door, which is connected by an underground tunnel. The restaurant and cafe are already open in the hotel next door, but everything resembles a spa from the 1980s. The location on the island is very nice. Peaceful, with lots of greenery, old trees, and birdsong. The center is almost a 2-kilometer walk away, but there's a bus stop near the hotel.

Everything is fine. No complaints. The medical base is up to standard. There are classes for interests, aqua aerobics

酒店在當地算數一數二了的，但和國內五星温泉酒店不能比，很小的一個池子，大大的文字提示不建議泡澡超過20分鐘。酒店包三餐是比較好的選擇，但三餐的質量衹能吃飽，不能算好。房間滿新的，應該剛剛裝修過不久。前台全是長者接待員，口音很重，英語不太聽得懂，總體來説還是推薦入住。

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