Hotel de Koepoort

Stayed for couple of nights and i was very pleased and happy. Can see how this is one of the best hotels in this small little cosy town. Many good reasons to stay here but there are also room for some improvements to make it even better! Hope that the staffs read these for feedback and ideas. The positives: - Great service as the staffs speak very good English with confidence. The warm hospitality makes guests feel very welcomed. They are also very helpful with suggestions and help whenever needed. - Rooms are cosy with modern design. Bed is comfortable and plenty of pillows in all types are provided. They even provided bedroom slipper when requested. Room temperature can also be set easily with air-condition working well. - Breakfast is much better especially with warm food selection. - Nice gym & yoga room, although not all machines are in working condition The improvement needed: - Soundproofing for rooms can be better - Ensure gym machines are in working condition (not for show only) - Housekeeping standard to be kept consistent (some days the clean down were not complete). Also, why leaving behind a bathroom sweeper in the shower area? - Replace cheap plastic/paper cups in the room and toilet with glasses (to align with your green messages) - Too tight with toilet amenities supply (strictly only 1 small tube of shampoo and body gel each day). Provide body lotion and hair conditioner as well. - Extend some food varieties for breakfast and snack menu - Staffs to wear mask if visibly unwell during working Still highly recommended to stay here for its overall standard as compared to other hotels in the vicinity area. Look forward to another wonderful stay in my next visit.

Due to Covid, I could not travel and despite days of notice, they did not accept my cancellation nor did they offer to change it for another day. Really disappointed by that. For anyone who is considering this hotel, I would chose another one where they really consider clients as human beings. Ya

A beautiful hotel, very good location, extremely friendly staff, very quiet, in an old house near the old town gate, but large and fully modernised rooms. Very good breakfast. Reasonably priced snacks and small meals if you don’t feel like going out for lunch or dinner. Great air condition and WiFi.

After a long time stayed at the hotel, a bit further from the main station but still central. Updated rooms which are spacy and with nice bathroom and expresso in the room. Good wide bed only downside no working table. Nice to be able to open windows. Moderan design of lobby and bar / breakfast area. Decent breakfast with enough and good coffea machine. Pricewise 100 euro with breakfast.