Hotel Dirsch Wellness & Spa Resort

Service Quality: Guests repeatedly highlight the friendly and helpful staff, from reception to restaurant service. The staff's willingness to assist and enhance the guest experience is a standout feature, contributing positively to the overall stay.

I recently had a stay at the Hotel Dirsch, and while there were some positives, there were also some things that left me feeling disappointed. Overall, I am not sure why this hotel has a four-star rating. In this review, I will share my experiences with you, starting with the neutral aspects. Neutral: Let's start with the swimming pool. I found it to be quite tiny for a hotel that bills itself as a wellness hotel. While it was clean and well-maintained, I would have appreciated a larger pool area to unwind in. The sauna area was adequate, but the fact that it was only open from 12-9 pm left me feeling a bit short-changed. If you're looking for a relaxing sauna session before bed, you won't be able to do so here. The room itself was okay, but it was also very small. If you're expecting a spacious and luxurious room, this is not the place for you. However, it was clean and had everything that I needed for my stay. Negative: Now let's move on to the negatives. First of all, in my room, there were no slippers or bathrobe, which I found strange for a wellness hotel. These are basic amenities that should be provided to guests, especially if you're paying a premium price for your stay. Similarly, I was surprised to find that there were no water bottles in the room. This is a standard item that is provided in every hotel, whether you're paying for the water or not. Instead, you have to go to a vending machine, which feels outdated and inconvenient. The bed and mattress were also a letdown. The mattress was incredibly hard, which made for an uncomfortable sleep. If you're someone who values a comfortable bed, you may want to look elsewhere. In the evening, there was only one person working at the bar, which meant that there were long waits for drinks. This was frustrating, especially after a long day of travel. As I mentioned earlier, the swimming pool was quite small, and I found the prices for the hotel rooms to be quite high, especially given the overall lack of amenities. Finally, the gym was outdated, and two of the treadmills were out of order in the evening. While there were other machines available, it was disappointing not to have access to all of the equipment. Positive: Now, let's move on to the positives. One thing that stood out to me was the quality of the food in the restaurant. The meals were delicious, and the buffet was also quite good. If you're a foodie, you'll appreciate the effort that the hotel puts into its culinary offerings. I also found the staff to be friendly and helpful. They were always willing to answer my questions and went out of their way to make my stay more enjoyable. Overall, my stay at the Hotel Dirsch was a mixed bag. While there were some positives, there were also several areas where the hotel fell short. If you're looking for a luxurious wellness hotel experience, this may not be the place for you. However, if you're looking for a clean, comfortable hotel with good food and friendly staff, the Hote