Garden City E'mei Hotel & Resorts Reviews

Response from Property: We're thrilled to hear that your stay at our hotel was a delightful experience! It's heartening to know that our location in a peaceful neighborhood, combined with easy access to transportation options, contributed to your comfort. We strive to maintain clean and cozy rooms, and it's rewarding to hear that our efforts were appreciated.The positive feedback on our buffet breakfast, particularly for our vegetarian options, is music to our ears. We're delighted that you enjoyed the variety and quality of our breakfast spread. Additionally, we're glad to have surprised you with the complimentary afternoon tea, a small gesture from us to enhance your stay.We're also pleased that you found our historical displays intriguing. They serve as a testament to our hotel's rich heritage and we're happy to share these pieces of history with our guests.Thank you for choosing our hotel for your accommodations. We're honored that you were "quite happy" with your stay, and we look forward to welcoming you back again in the future.

Response from Property: Dear guest: The past strangers do not mean forever. We met each other inadvertently. It is the wish of Garden City to continue the friendship between you and me. We accompany you on your journey and you accompany us in our growth. It is wonderful! We look forward to your visit again.

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you found our hotel to be a "very nice place to stay," and we are especially pleased that you appreciated our cleanliness and excellent service.Your satisfaction is our top priority, and it's wonderful to know that we met your expectations in creating a comfortable and enjoyable stay for you. Our team strives to maintain the highest standards of cleanliness and to provide exceptional service to all our guests.We are grateful for your kind words and look forward to welcoming you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you once again for choosing our hotel and for sharing your positive feedback. We wish you all the best and hope to see you again soon!

Response from Property: Dear guest: Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your approval.

Response from Property: Our Hotel is located in the national 5A scenic spot, eXiu Lake, which is only 2 minutes' walk away, where the air is fresh and you can get close to nature. The hotel breakfast follows the principle of "health preservation and health", with cold dishes, hot dishes, drinks, cakes, fruits, snacks, noodles, etc., which are rich in variety, hoping to satisfy your taste buds. Looking forward to your coming again, General Manager: Will Wang

Response from Property: 非常感謝您對我們酒店的細緻評價，您的反饋對我們至關重要！首先，關於衞生和設施方面，得知您認為“還可”，我們既感到一絲寬慰，也意識到還有提升的空間。我們一直致力於為客人提供乾淨、整潔且設施完備的住宿環境，您的意見將幫助我們不斷改進，努力超越您的期望。環境方面，我們很高興聽到您認為酒店所在的小區安靜，這正是我們努力營造的寧靜氛圍，希望能讓您在繁忙的生活中得到充分的休息與放鬆。服務方面，我們非常感謝您的肯定。晚上廁所堵塞時，我們的服務團隊能夠迅速響應並妥善處理，這是我們對客人需求的及時關注與迴應。我們始終相信，優質的服務能夠超越物質的界限，為客人帶來更加温馨與舒適的住宿體驗。睡前晚安牛奶也是我們為客人提供的一項增值服務，很高興聽到您對此表示滿意。我們一直致力於為客人提供貼心、周到的服務，希望能在您的一天結束時，為您送上一份甜蜜與温馨。再次感謝您的光臨與寶貴意見，您的滿意是我們不斷前行的動力。期待在未來的日子裏，能夠再次為您提供優質的服務，為您的旅行增添更多的美好回憶。祝您生活愉快，旅途愉快！

Response from Property: Thank you very much for your detailed review of our hotel. Your feedback is very important to us! We are delighted to hear that you were satisfied with the spaciousness and design of our room (two floors, two bathrooms, terrace). We have been committed to providing guests with a comfortable and convenient accommodation environment, and your recognition is the best reward for our efforts. At the same time, the cleanliness of the room is also an aspect that we pay great attention to. We are glad to hear that you think the room is very clean. Regarding breakfast, we understand your desire for variety. Although we may not be able to meet the standards of some 4-star hotels, we have been constantly working hard to improve the quality and variety of breakfast to satisfy the tastes of more guests. I'm glad to hear that you think that although the breakfast selection is not particularly rich, it is still good. This gives us a certain degree of confidence in the existing breakfast service and also encourages us to continue to improve. Value for money has always been one of our core competencies, and we are happy to hear that you think our value for money is good. This is what we hope to provide our guests with a great value for money accommodation experience at reasonable prices. Thank you again for your visit and valuable comments. Your satisfaction is our motivation to move forward. We look forward to providing you with high-quality services again in the future and adding more wonderful memories to your trip. I wish you a happy life and all the best!

Response from Property: 非常感謝您對我們峨眉山度假酒店以及整個旅行體驗的讚美和分享！您的滿意就是我們最大的動力和榮幸。很高興聽到您覺得峨眉山這座城市寧靜宜人，人少車廉，為您的度假之旅增添了一份悠然自得。我們的酒店正是為了營造這樣一個放鬆身心的環境而精心打造，旨在讓您在繁忙的生活之餘，能夠找到一個靜謐的角落，享受大自然的饋贈，感受生活的美好。您提到的服務一流、位置便利以及我們提供的人性化設施（如牛奶、可樂和雪碧等），都是我們不斷努力提升客人體驗的成果。聽到您説睡着超級舒服，我們感到無比欣慰，這正是我們希望為您帶來的舒適與愜意。關於峨秀湖的建議，我們也深感贊同。峨秀湖的美景確實如詩如畫，是放鬆心情、欣賞自然風光的絕佳去處。對於中午到達的客人，峨秀湖的確是一個不可多得的選擇，既能避開人流高峯，又能享受一段寧靜的時光。再次感謝您的寶貴意見和建議，它們對我們非常重要。我們期待在未來的日子裏，能夠繼續為您提供更加優質的服務和體驗。如果您有任何進一步的需求或建議，請隨時與我們聯繫。祝您旅途愉快，期待您的再次光臨！

Response from Property: “非常感謝您對我們酒店的極高讚譽！得知您對我們的房間大小、清潔度、設施齊全度以及晚間贈送的牛奶都感到非常滿意，特別是提到我們的服務熱情且打掃衞生及時，我們深感榮幸和欣慰。我們一直致力於為客人提供寬敞、乾淨且設施完備的住宿環境，確保每位客人都能享受到舒適、便捷的住宿體驗。晚間贈送的牛奶是我們為客人準備的一份小驚喜，希望能為您的住宿增添一份温馨和愜意。同時，我們也非常注重服務的熱情和周到，以及衞生的及時打掃，希望為您營造一個賓至如歸的住宿氛圍。再次感謝您的支持與信賴，您的滿意是我們最大的追求。期待在未來的日子裏，您能再次選擇我們酒店，我們將竭誠為您提供更加完美的住宿體驗。如果您有任何其他需求或建議，都請隨時聯繫我們，我們將竭誠為您服務。祝您生活愉快，旅途愉快！”

Response from Property: 非常感謝您的驚喜之贊！在國慶出遊的高峯期，能夠為您提供一個乾淨、安靜且舒適的住宿環境，我們深感榮幸。得知您對我們的前台客服態度和早餐都感到非常滿意，並且能在入住後享受到愉快的周邊遊覽體驗，我們非常高興。我們一直致力於為客人提供優質的服務和舒適的住宿環境，您的滿意不僅是對我們工作的最大肯定，也是我們不斷前行的動力。特別是您提到下次出遊還會再來，這更是對我們最大的鼓勵和期待。再次感謝您的支持與好評，期待在不久的將來再次與您相遇，為您提供更加完美的住宿體驗。如果您在未來有任何需求或建議，都請隨時聯繫我們，我們將竭誠為您服務。祝您生活愉快，旅途愉快！”

Response from Property: “非常感謝您對我們酒店的超級好評！得知您對我們的房間大小、陽台空氣、度假氛圍以及國慶節期間的價格和服務都感到非常滿意，特別是提到似乎還享受了房間升級，我們深感榮幸和欣慰。我們一直致力於為情侶客人提供温馨浪漫的住宿環境，寬敞的房間、清新的陽台空氣以及舒適的環境都是我們精心打造的。同時，我們也非常注重客人的入住體驗，無論是設施的新穎度、衞生的乾淨程度還是服務的周到性，我們都力求做到最好。在國慶節期間，我們更是推出了多項優惠措施，包括可能的房間升級，希望能為您的度假增添一份驚喜和舒適。再次感謝您的支持與信賴，您的滿意是我們最大的追求。期待在未來的日子裏，您和您的伴侶能再次選擇我們酒店，我們將竭誠為您提供更加完美的住宿體驗。祝您生活愉快，愛情甜蜜！”

Response from Property: “非常感謝您對我們酒店的極高讚譽！得知您認為我們的酒店真的像花園一樣，周圍環境優美，且離峨眉山很近，我們深感榮幸。同時，您也提到了酒店房間乾淨衞生、空間比較大，打車方便，周圍吃飯的地方也很多，這些評價都讓我們倍感欣慰。我們一直致力於為客人提供優美、寧靜且舒適的住宿環境，花園般的設計不僅讓酒店外部環境宜人，也為客人提供了一個放鬆身心的休閑空間。離峨眉山的近距離更是我們酒店的一大亮點，方便客人前往遊覽。房間的乾淨衞生與寬敞舒適是我們一直以來的堅持，我們希望每位客人都能在這裏享受到高品質的住宿體驗。此外，酒店周邊的交通便利性和豐富的餐飲選擇也是我們不斷努力的方向，希望能為您的旅行增添一份便捷與愉悦。再次感謝您的支持與信賴，您的滿意是我們最大的追求。期待在未來的日子裏，您能再次選擇我們酒店，我們將竭誠為您提供更加完美的住宿服務。如果您有任何其他需求或建議，都請隨時聯繫我們，我們將竭誠為您服務。祝您生活愉快，旅途愉快！”

Response from Property: Hello! Thank you very much for staying and taking the time to provide us with your valuable feedback. We're delighted to hear that you enjoyed the convenience of our hotel's location, the cleanliness of the rooms, the spacious living spaces and balcony lounging areas, and the breakfasts we continue to strive for. Thank you again for your valuable opinion, it will become an important driving force for us to continuously improve and enhance service quality. We look forward to providing you with a more complete accommodation experience in the near future. If you have any needs or suggestions during your stay, please feel free to contact us and we will be happy to serve you. I wish you all the best and look forward to your next visit!

Response from Property: Thank you very much for your detailed feedback, we are very happy to hear that you and your children had a great time in our loft family room. The room area reaches more than 80 square meters. We know how important and comfortable this is for families traveling with children. The spacious space not only allows children to play freely, but also allows adults to relax and enjoy their vacation more. We specially prepared a rich breakfast for families with children, and gave away breakfast coupons for children. This is also a sign of our hotel's care and respect for family travelers. We are very pleased to hear that the breakfast was rich and the noodles tasted great, which is the result of the careful preparation by our team of chefs. We have always been committed to providing more considerate and personalized services to family travelers. We are extremely honored and satisfied to see that you and your children had a pleasant holiday in our hotel. In the future, we will continue to work hard to provide every guest with better services and a more comfortable accommodation environment. Thank you again for your visit and feedback. We look forward to your choosing our hotel again next time. I wish you and your family a happy life and a pleasant journey!