Country Inn & Suites by Radisson, Elkhart North, IN

our room had only 1 washcloth and it took over an hour for the guy at desk to locate another. My room was very outdated. there was work done on shower faucet and wasn't cleaned good. there was a drain in the floor next to toilet. When we entered in the evening there was incense burning and it was terrible. The tv was small, the mattress sat on something that hung out from mattress which we kept bumping into

Older building and it shows. Not much variety on the hot breakfast side. Stay was satisfactory.

Needs some improvement in care and maintenance but the desk staff and I believe owner were all exceptionally courteous, kind and quick to fix / listen to what I shared with them concerning shortcomings, such as: first off they put us in a room that was not supposed to be rented at least at that time the 4th floor window was wide open and had a smell in the room obviously they were doing some cleaning or something and accidentally put us in there , so we immediately went back downstairs and got a new room and they apologized for that misrake, in the new room was only 1 washcloth for bathing, no tissues nor the customary small tablet and pen, the bathroom mirror frame was broken and hanging down, evidently the maid who made up the room prior did not realize that top sheets go under the quilt not on top the quilt... as we found the bed to have the sheet on the top with the quilt on the bottom, also the quilt was a queen size quilt which someone marked out and marked K on it, but clearly was too small for the king size bed. We did find the room to be clean and organized so basically it's just a matter of them paying attention to details and fixing the mirror... but though these details caused us to go to the desk or call to request these items that were missing and after driving for 10 hours and being very tired it was not convenient to have these details overlooked but I gave them a four because the room was clean, they were very courteous, apologetic and quick to try to replace the missing items if the price was great

We stayed for one night while on a road trip. The bed was clean and the mattress was comfortable. The room is dated and showed some wear, such as a torn sheer curtain and what appeared to be multi-colored paint splatters on a bed table, chair, and wall, but overall the room appeared clean. It was a very hot day and the air conditioner was quiet and working well, which was much appreciated. The bathroom was clean, but the towels could use replacing. Our room was on the top (4th) floor at the back of the building, so it was quiet. The hotel is in walking distance to some restaurants. Breakfast is served daily, but unfortunately on weekends it isn't served until 7 AM and we had to get on the road earlier than that, so we were unable to take advantage of that amenity.

The Bad: The property needed upgrading. The room and property were not thoroughly vacuumed. The shower water was lukewarm at the very hottest. The milk was spoiled at the breakfast. The Good: The bed was comfortable and the sheets and towels felt very clean.