Extended Stay America Select Suites - Chicago - Rolling Meadows

Cleanliness: Multiple reviews emphasized consistently clean rooms, bathrooms, and common areas.

Very accomidating, polite staff, plenty of shopping, and good food nearby, and the rooms were spotless upon arrival.

Not enough elevators. Difficulty reaching garbage cans. The air conditioning unit was extremely noisy. I was very surprised that there were no cooking ware or eating utensils and I had to go out to buy these items. I had to buy a toaster and a coffee makerI, pots and pans etc. It was difficult getting in and out of the tub because not enough grab bars. The trees were overgrown and blocked the hotel sign which made it difficult to find the entrance. The young man that signed me in was coughing and not masked. He also was not very sympathetic when I told him that ******* did not disclose lack of kitchen equipment and that housekeeping services were very limited. They charge you extra if you want a more frequent change of linen. It felt like they were nickel and dining you for items that should be included. The location is rather isolated and poor driveway with potholes. The room was spacious. The air conditioner noise made it difficult to hear the television. I did feel unsafe because in the middle of the night someone was going around giggling the doors knobs as if trying to get in.