2-Star Hotels in Elk Grove

We stayed @ 2305 Longport CT Elk Grove, Ca. room # 234/KXTD on 9/27/2022 This was the dirtiest Hampton Inn we have ever come a crossed. We are honor members. This was the first time that we have had a problem at a Hampton Inn. We were shocked by the room's lack of cleanliness. We were tired and just wanted to rest for the night after a long day. We ended up going to our car to get wipes to clean so that we would be comfortable. Below please find the list of issues we endured. Carpet in hallway leading to the room dirty and unvacuumed. Window in hallway looking outside had been slimed with who knows what. Floor in the bathroom sticky. Shower floor was dirty inside and out. We didn't shower because it was so gross. My husband washed his hair in the sink and the hairdryer didn't work. The vent in the bathroom didn't work and you could see into the vent, and it was filthy. The coffee pot was dirty/dusty and so we went down to the lobby to get a cup. (No regular creamer. Only hazelnut). I am allergic to nuts. The bed appeared to be clean, but the dust ruffle was dirty. I was afraid to look under the bed. The phone charging station and remote was filthy. The window coverings and the valance were falling apart and ripped. Both chairs in the room were extremely dirty and old. It was dusty inside the closet behind the mirror where the ironing board is stored. The old phones and light switches were gross. I could go on, but I will stop here. Needless to say, we had a restless night and should have asked for a refund and left. With families only beginning to travel again and covid still lurking in the background I think your hotel needs to do a better job. We were told that the maids were not doing their job, but it wouldn't be their fault the furniture and vents and window coverings needed replacing. Isn't it managements job to check on things and replace when needed? It is also managements job to make sure the rooms are clean. We paid $167.03 for the un-restful night.

We stayed in a King suite and was disappointed. Bed was uncomfortable and with the smoke in the air outside we were smelling it in our room which was not good. We never opened the window and for us to smell it in the room was not healthy at all. We had to grab the extra blanket and cover the window at the bottom to prevent it from coming in which helped a ton. I let the lady at the desk know and she said gave a weird look and I was asking for a late checkout cause we didnt sleep very well cauae the smoke and she said it was ok for 3pm with $50 charge. I honestly feel she shouldn't have charged us because of smoke. We paid $205 per night for a room with the uncomfortable bed and smoke coming in the room. That will be last time we will stay there.

We had a great time at this property and location. Aiden was exceptionally welcoming and helpful. On the day of arrival (late after work) he welcomed us and as soon as he realised that we haven’t had dinner (we thought we could do some late night takeaway without realising that there was no such options in Maleny) he made a personal phone call and even arranged takeaway order from Maleny Hotel pub just before it closed orders. We were so grateful for such help and personal touch. The wood burn fireplace and the accomodation was perfect for our party of 7 adults and 4 children. Wallabies and rabbits in wild were common sightings. Property was clean and cosy. No reliable phone signals- Telstra is ok but Vodafone did not work. No wifi so we had to switch off from digital noise. We just had a good time and if people are looking for a peaceful retreat, then this place should be considered. Also try booking directly with the property as Aiden helped us secure a additional property for our guests even though the internet booking wouldn’t allow because of minimum number of days and guests etc.

Old, hygienic porridge can be counted as a standard, the price is slightly lower than the surrounding area, breakfast is biscuits, parking is free, convenient transportation, high speed, surrounding dining facilities, but not much choice, 8 minutes drive from the concentrated business district, beautiful surrounding environment, feel good security

The location of the hotel is very convenient, just off the highway. The environment is also very good, the room is quite big, but it is a bit old, and the floor can feel shaking when you walk on it. Breakfast at own expense, generally produced.

We enjoyed our stay at the TownPlace Suites. We were a little apprehensive about it being noisy when we were checking in, as there were a large number of little league players and their families staying there. But the windows were double paned, and even the boisterous pizza party on the patio didn't sound too loud in our room. And there is central a/c, not like those horrible through-the-wall units that many Marriotts now have. It was efficient and quiet. The only negative is the water (shower) has way too much chlorine in it. Bad for skin and hair, and smells awful.