Hampton Inn Chicago Elgin/I-90

Good so far ..going to bed now..great price..only wish there were lights on each side of the bed for reading..price excellent.. convenient off highway..close to at least one restaurant..assume we will get usual breakfast before we hit the road..

Very outdated and in need of repair and cleaning throughout. Our room was tiny in comparison to any other Hampton or Hilton we’ve ever stayed in. The check in staff were kind and the check out person said she would have maintenance look at the room??? It doesn’t need repair, it needs a renovation!

The hotel was awful. Now keep in mind, I worked at this hotel and opened it 29 years ago. And I was appalled by the conditions it’s in. The front door was open all the time and never locked. The parking lot was in poor condition. The pool was closed. There was scarred walls all over the place. Mix matched hallway lighting. Items in the room did not work. And oh they have a nice 55 inch TV, but no remote. I took my daughter into the room where George and Barbara Bush stayed in back in 1997, and there is no way I would want anyone staying here. Oh on top of all of this, the internet did not work. Hilton would be smart to let this hotel out of its last year of its license, and have a owner build a new one in the market. I would not recommend anyone staying here.

Just returned from a 2 night stay. The front desk receptionist was polite and helpful. We had rented 2 rooms. The 1st room was OK. The 2nd room had hair on the sheets as well as had stains on them. The mattress, although looked new, were very cheap and had no firmness to them. The bathroom was not cleaned and had hairs in the sink. We were able to get the room changed. It was better and clean but I would think before staying there again. They offered free breakfast which we did eat one morning. We were the first ones down and looked fresh. It was the basic eggs, bacon, waffle maker, bagels, etc.

So I had the displeasure of staying here for 9 nights on a business trip. Upon check-in you’ll be greeted by either the indifferent staff or the rude staff (one or the other). Then you’ll receive your room keys where you’ll find your musty moldy smelling room with hair on the walls, shampoo on the ceilings and dirty bathroom floors with carpets that look like they haven’t been vacuumed since 1982. The hotel states they clean your room upon request however I requested 3 room cleanings on my 9 day visit and only once did they clean it. The first time it was cleaned well minus the mystery stains on my fresh linens. The second time i walked in and the room wasn’t cleaned so I had to call down and ask for at least some towels. However…. I had to call housekeeping 3 times and the front desk about 5 times with a total of probably 12 minutes just trying to get them to answer the phone which was shocking considering I had walked past the desk on my way up and the lady working the desk was just sitting on her phone. Didn’t even acknowledge that someone had walked in the door. So eventually I was brought towels and she asked if i would like to reschedule a cleaning for the next day which I responded yes and gave a time presence. Low and behold the next day it wasn’t cleaned once again. So at this point I just gave up.. Now let’s get into the complimentary breakfast. If you’re into food with a lower grade quality then 10 year old hospital food then boy oh boy is this the meal you won’t want to miss!!! You have an array of juices that have a scrumptious synthetic twang to them that cause an almost immediate acid reflux. You can make your own belgian waffles however if you want maple syrup they’ll “have it tomorrow” (it will never come so just forget about it”. They do also have a choice for eggs and meat protein however the eggs are more fake tasting than your local mcdonald’s and the meat is so repulsive you’ll have to spit it back out. It almost has the texture as if it’s been coated in a plastic film or something. Now for the pros! If you like Neutrogena products then you’re in luck! They offer complimentary products in the bathroom however keep in mind you might not get them replenished because housekeeping doesn’t come often :). The entertainment options are direct tv cable which was good, I didn’t use the pool but it also seemed like nobody used the pool so you might just have that all to yourself should you decide you wanna go for a swim! There were quite a few hangars in the closet if you like to keep your clothes well kept whilst traveling. Back to the cons and this is where I wrap it up. I know this is what you all were waiting for. Is it at least a comfortable nights rest? Well it depends.. If you like extremely firm mattresses and lightly stuffed feather pillows that deflate into nothing after 20 seconds of laying down then this might be your dream accommodation. Me on the other hand, I got around 4-6 hours of sleep each night, woke up often i

Awful hotel. Mold all over bathroom. Heat and air do not work. Smelled musky and gross. Breakfast was slow and out of everything. No urgency in the worker. Fitness center was awful. Treadmill did not work and missing lots of weights