Mansion House Hotel

Great but make it stellar! The stay was cool but compared to the outside the interior felt bare. Would love to talk to you about how to improve it as I design museums and historical interiors. A few key things in the common spaces would make the place much more memorable and less (in a negative way) dated. We can switch it to make it dated in the best of ways.

Stayed for one night in room 4 plus: beautiful grounds Massive mansion house Simple and friendly check in/out Good breakfast Competitively priced All main public areas are well kept/decorated Excellent walking location to town Massive well kept and clean bathroom Crisp, clean white sheets and pillowcases Large TV with Freesat minus: The room we stayed in was spacious and light, but the carpets, chair, headboard were particularly unpleasant (dirty/worn) No dinner facilties in hotel, but town centre and massive Tesco not far away No bar or refreshments available in public areas (go to your room for tea/coffee) Shower over top of bath was not easy to climb into

Fawlty Towers Had booked two rooms, they hadn't noticed and only one was available. The manager had quit and left keys with chef half an hour before we arrived, so the whole thing chaotic and the poor guy had no idea what to do. Eventually got a room, but it wasnt comfortable and place was as tired as the poor staff.

The highs and lows of Mansion House The hotel is advertised as 4 star. I am sure at its peak (a number of years ago) it was worthy of this rating. However, this is certainly not the case now. It is a shame as the building has lots of character and the lounge and other reception and social spaces are presented in a grand house manner. Our bedroom was very clean and the bed very comfortable as well as a very nice ensuite bathroom. The only issue with the room as well as the hotel is that it all seems to need brightening up and refreshed... The issue with the facilities is that there is no restaurant in the evening, no bar and virtually no staff around the hotel! However, the hotel does offer a well staffed breakfast room with plenty of options on the menu, great attentive staff and I'm guessing the owner/manager pleasantly greeting all guests in the foyer. The whole experience left us with mixed feelings as we didn’t necessarily have a bad stay and there were plenty of positives, added to some frustrating negatives.