Eight Acres Hotel

Very disappointed I booked the room because of the pool & spa to be told on arrival that it was closed

Only a 2 night stay on a 4 day trip. Suited our needs and comfortable, good breakfast. Would use again for a similar trip.

Stayed here wit a colleague and we were both really underwhelmed. The lounge area was cold. The bar had no draft beers working. Very few wines available. The room itself was very tired and the mattress badly needed a topper. The TV was the smallest I've seen in a hotel room. The bathroom really needs an upgrade too. Really shabby. On the plus side, the breakfasts were very good and the staff were very friendly and helpful. A credit to the hotel.

Well.. i will give an honest review here. i wouldn’t recommend to anybody. We booked through itison who currently have a deal on for a 2 night stay at this hotel. We were called at 3pm (check in time) to inform us our booking had been cancelled for the second night… the hotel were “full”. well after driving 6 hours to Elgin i can assure you this is not what we wanted to hear. This was not resolved and we had to leave after the 1st night. After checking in, this wasn’t such a bad thing. The leisure facilities were all of a sudden closed on arrival so unable to comment on them however the rooms and extremely dated. The carpets are torn, stained, and not in great condition at all. Our door had a hole right through it where it had previously been kicked in i guess. After some research on our way home we discovered the hotel was housing asylum seekers until last week therefore i think the hotel needs a serious refresh before it can open its doors to general public again and charging people for this isn’t acceptable. To add to this there was one staff member running the entirety of reception/bar etc who was absolutely hopeless in helping us out with our cancelled booking after confirming it 5 days prior. In regards to the hotel being fully booked.. we were the only car in the far park and the only people at breakfast in the morning so i would love to know more about this “beings full” considering there is an apparent 52 rooms. All in all, it was severely dated, not well looked after, and awful customer service from both the hotel itself and itison in this case. We can guarantee we won’t be back, so save your money and try somewhere else! even the locals warned us 🙈! the website was an extremely false representation of the hotel in its current state. thanks x please note our photos and videos don’t even look too bad.. you should of seen the state of the carpets.

Was good

Polite and very friendly staff, beautiful surroundings.