Garten Hotel

I booked the Penthouse suite for my Husband and I for $425 per night, we were very disappointed in the accommodations. The pictures are very deceiving. The furniture is worn, the shower is stained, the curtains are dirty (some areas even moldy). The sliding doors did not fully close, making us feel like we were outside. There were no amenities for the bath tub, which is outside, no mat, no towels or bath salts. We had one towel each, and did not receive another one even after asking. They don’t open the curtains after cleaning your room, because the curtains don’t fully open to the ocean view that you pay dearly for. The entire hotel shuts down by 10pm. All of the staff leave with the exception of the security guard, it’s completely dark, we need a flashlight to get to our room. The beach offer no beach chairs and there are no beach towels provided. The positive things were the food, it was really good and the staff were friendly. This hotel has potential, but the owners need to make improvements based on the price they are charging. I left feeling ripped off, wrote the staff about it and they told me that they inspected the room prior to me coming and everything was great- completely dismissive. They issued a $66 food credit, although my bill was $1276. There are much better options for much less in the area.

This is truly one of the best hotels I’ve ever had the pleasure of staying at. The hospitality I experienced was unparalleled; every staff member was incredibly attentive, ensuring that every aspect of my visit was enjoyable. From the warm welcomes at the reception to the gracious service throughout my stay, it felt like I was treated like royalty. The ambiance of the hotel was refreshing: the decor was delightful, perfectly blending modern elegance with cozy charm. The location was ideal, offering easy access to the beach while still providing a serene escape. And the food? An absolute delight.I left feeling rejuvenated and eager to return!

Garten Hotel had left such an impression that I will be recommending it to my family and friends. The atmosphere of this place is astonishing. The lounging area/pool area oversees the beach so it’s perfect for getting photos of yourself or for the scenery. The rooms themselves gave me an amazing impression when I walked in for the first time. The staff here at Garten Hotel were also very kind and accommodated for all my needs, they even provided a ride to Café Albania which is about a two and a half hour ride. My experience here was amazing and I definitely recommend them for future trips in El Salvador.

Went to the Villa with my family, as a day pass. The staff was super helpful, brought us to the villa as the Garten Hotel was fully booked. Alexander was super friendly and helpful, went above and beyond, the food was great! The pool and the area was clean and well kept! Highly recommend this place!

It was a nice, quiet place. We enjoyed staying there. It would of liked that breakfast choice for kids to include milk as an option