Hotel Llop Gris

Location: The hotel is highly praised for its exceptional location, being situated at the foot of ski slopes, which offers convenient ski-in/ski-out access.

The hotel was a mixed bag. Reception was efficient but not friendly - good for the French & Spanish guests perhaps but not for the limited no of English people staying there. Room was functional but small, with one very small window overlooking roof tops so very dark, few sockets, no where to sit apart from the bed, only 2 English channels on the tv, BBC world news and CNN news. Bathroom was clean and plenty of fresh towels. Separate toilet also clean and good supply of loo rolls. Breakfast was one of the worst we have encountered on our 30+ skiing holidays. Cereals (all 3 of them very sweet - husband is diabetic). Small selection of sweet pastries. “Hot” options such as “bacon” rock hard fried eggs and bits of prepared omelette in lukewarm warm containers. No freshly made omelettes, poached eggs etc (or none that we were aware of) Ran out of orange juice more than one morning at 8:30 (breakfast allegedly runs till 10:30). Staff more interested in making tables over to evening tables at 8:30am than helping hotel guests. Coffee machine was just awful. After 3 days of trying, we didn’t bother for the rest of our holiday. Evening meal was very good most nights. Choice of 3 starters, 3 mains and 3 deserts (one of which was always ice cream). Tried to ask if we could have something other than the 3 mains one night when we didn’t fancy the main courses but no one could understand enough English to assist us. We had previously seen other guests having beefsteak & chips. On the evening, the restaurant was open until 10:30pm but again on arriving at 8:30pm many of the tables were already made up for breakfast so nowhere to sit! The bar was a lovely place. The barman from Argentina was the most friendly member of staff we met all week. Proximity to the slopes was great. Out of the boot room, put the skis on and a quick 2 minute glide to the gondola. El Tarter as a resort is very quiet. Not even a supermarket to be found. We actually enjoyed our week here - the skiing is very good, plenty of slopes from the top of the gondola over towards Soldeu and Grau Roig. It’s a shame the hotel isn’t more interested in the British clientele that Crystal bring here. We chose this place cos their website says the Dad built the hotel and the daughters run it, so we thought it was a better bet than some faceless chain. But we felt second class in comparison to the French and Spanish guests. We might well come back to Andorra but unfortunately won’t come to this hotel.