Guest User
May 30, 2023
I was surprised at how run down this hotel was since my last visit, which was last year. Seriously, it wasn't that great. First off the trash outside was piled high and rarely emptied, this was constantly. Dirty front sidewalk with the front entrance mat crumpled in the corner. The front automatic doors didn't work well, had to pry them open with my hands once. Once inside it was ok, the front desk staff was friendly with a quick interaction. In fact, that is the only staff I saw. I stayed on two separate days. The elevator jerked severely when it stopped. That was elevator number 2. I wouldn't take the elevator again or used the stairs, it was that concerning. Every single vending machine on all floors were completely empty and totally out of service. Even the amenity room adjacent to the reception area was empty. Also, no card to put the hotel keys in. Nope, just a key and a post-it note with the room number and password to wifi. On the first day, the room was musty and wasn't as clean as it should have been. I almost left, because it felt dingy and smelt. The door had a huge gap in it, not a small one. I tried to take a picture, but it didn't do it justice. The door had to be pushed hard to get it to lock. Just slept and left the next morning. Came back a few days later and the room was on a different floor and so much cleaner. I didn't feel the need to run out. Didn't even bother with breakfast. Why take the chance? This place has seen better days. I have been IHG member for many years and usually had anywhere from good to excellent experiences with this brand but not this time. IHG needs to up their game with this property. I can't recommend this place or won't be back. I hate writing this review, but I would want an honest review when choosing a hotel.