OnAir33795098585
May 6, 2023
We foolishly thought all Home2 locations were more or less alike. How wrong we were. This sh*thole in El Reno makes some Motel 6s we stayed out in our younger poorer days seem like palaces. It started when we stopped at the desk to get the key to the room we'd preselected on the Hilton app. Turns out they gave that room to someone else. So, tough sh*t to us. Did the desk clerk try to make things right? No he did not. Did I mention how grubby the outdoor area is? Or how filthy the lobby area furniture is? It was too late to start looking for another hotel for the night. But if we ever have another experience like this at a Hilton property, we'll go back to Marriott, or switch to IHG, in a heartbeat.