3-Star Hotels in El Paso

I have stayed at this hotel multiple times, my most recent visit was an exception to the rule of excellent. We arrived to our room and a horrible smell of sewage hit us even my daughters didn't wanna go in the room. I called guest services and they had a valet switch our rooms in about 5 minutes and even upgraded us to a better room. Which I wasn't expecting but made up for that weird moment. Other than that our other stays are always pleasant and now I know if something goes wrong they'll go above and beyond to fix it! We've also visited the restaurants and they are a good place to eat and the location for us is 100% the best. Employees are also always friendly and helpful. Will recommend and continue to stay here in the future

The hotel's public areas and room decoration are full of Latin elements and lively. Room facilities are good, but not equipped with slippers, called the front desk and said that suites are required to have slippers. There is an outdoor swimming pool and gym on the 5th floor lobby. The only problem was that Ctrip prepaid but the hotel did not receive the payment during checkout. After contacting Ctrip customer service immediately, I agreed to repay at the hotel, and Ctrip refunded me later.

My business partner arrived the day prior to my visit and had to be “walked” to a neighboring hotel because Aloft oversold. Although it was a nicer hotel than Aloft, sometimes sticking to the planned agenda is better. I checked in the following day and was upgraded to Presidential Suite. A very nice room with great views. The shower had poor pressure and almost stopped flowing on more than one occasion in my 5min journey. There is mold and mildew in the caulking in the shower and around the windows… this room needs a deep clean. Additionally in the shower, the tile on the floor is extremely slippery and an anti-slip pad should be provided before someone gets injured and the hotel sued. Lastly, I was charged for parking when I did not have a vehicle… I was not asked at checkin, which is an annoyance when leaving as I must stop and wait in line to rectify my bill before leaving g for my business meeting… putting me at risk of being tardy. I hope this review serves Aloft El Paso downtown to strive for better experiences for its patrons.

The room is average. Not too big.

Excellent accommodation location for official business trip, you can get a good rest

My wife and I recently visited El Paso for our first time and stayed at the Hilton Garden Inn El Paso/University for 3-nights, and we can't say enough about the location, the amenities, and the STAFF. Ray at the front desk was so friendly, helpful, and professional. He provided incredible restaurant recommendations and insights into El Paso's rich history, and was enthused by our interest in his city. We spoke with Ray upwards of three times a day as we explored El Paso. Randy from the hotel's restaurant was also extremely helpful, professional and a delight to speak with. We ate breakfast at the hotel and in addition to being delicious, Randy's company made it worth our while. We chose the hotel because of it's proximity to Fort Bliss and the sites we wanted to see....and we're overwhelmed by everything both the hotel and the surrounding area had to offer. We will stay here again if we ever make it back.

Just opposite the airport, it is very convenient to catch an early flight, but the hotel is old. It is not a problem to stay for one night.

First, let me start with the good. The furniture and beds were new. This fact is what makes the rest so incredibly weird. Onward to the rest. -The carpet was so gross, I would not take my shoes off. Old, brown, stained and dirty. -The bathroom was so tiny, a heavier person would have to step into the bathtub in order to close the door while using the toilet. -The toilet height was perfect for a toddler, not an adult. -The bathroom door had no hooks and was scratched all over with pealing paint -There was no drain cover in the tub. -The tub didn’t drain. It looked like remnants of food/vomit and dirt bubbled up out of the clogged drain. -The sink drain had no cover. DO NOT WASH YOUR HANDS with rings on. -The entire bath and sink area was crowded and impossible for two people to share comfortably. I will not return.

Welcome to the new Embassy Suites El Paso hotel, located off I-10 and just 2 miles from El Paso International Airport. Reach Fort Bliss, Texas Tech Medical Center and offices for Boeing, Raytheon and Western Refining in 5 minutes. UTEP and the convention center are just 10 minutes away.Kick off your shoes and feel at home in a spacious two-room suite. The living room has a sofa bed, HDTV and work table, plus a kitchenette with microwave, mini-refrigerator, wet bar and coffeemaker. The private bedroom has an additional HDTV.Begin the morning with a free made-to-order breakfast, and enjoy comfort food with local flair at 1 Bistro Café. Join us for drinks and snacks at the complimentary Evening Reception* in the beautiful atrium lounge. Daily room service is available, and our El Paso hotel has a 24-hour convenience shop for late-night cravings.Take a dip in the heated indoor pool and whirlpool, or savor the warm El Paso sun on our patio. The fitness center is well-equipped for a full-body workout. Host a corporate meeting or wedding reception for up to 200 guests in one of our ballrooms. The hotel offers 3,060 sq. ft. of event space, an extensive catering menu and A/V equipment rental. Prepare for a board meeting in the 24-hour business center.*Service of alcohol subject to state and local laws. Must be of legal drinking age.

Stayed here for one night with my wife in January 2022 while driving to Arizona for the winter. Contemporary venue. Standard and predictable Courtyard. Quiet, clean and comfortable room. No unpleasant surprises. The young man at the front desk who greeted us and imparted some local information to us was very nice. However, it would have been even nicer if he had been wearing a mask while conversing with two retirees who were trying not to catch Omnicron.