Red Roof Inn El Paso West

Good Service

We live locally. We came to this Inn because we had some leaky pipes and decided to let everything dry out and stayed here because it also was pet friendly. There aren’t any bells and whistles to this Inn but it is clean and very quiet & extremely reasonable. I also had a procedure done that required a room that was disabled accessible. The bathroom was really large and had a nice large shower in it. My only complaint is that the rubber gasket around the refrigerator was weak and so we used a slipper to.prop it shut. After that, it stayed extremely cold and nothing spoiled. The microwave worked very well as well .All the hallways are monitored with cameras. A super Walmart is across the street, as well as several restaurants, shopping centers etc. The desk help was very helpful and respectful.

I got a AAA discount so it was $89.99 for one person for one night. She gave me a room where the door was outside. Wasn't really good with that since I was by myself but oh well. My car broke down and I took to to Pep Boys so they needed it over night so I asked them to take me to the nearest hotel. My mistake. It was really run down. Not sure if they changed the sheets on the bed but when I tried to go to sleep i could feel like little rocks so I checked and sure enough down by the feet area there was gravel or something. I could tell I think people that work around there from out of town must stay there so it might be ok for them but not an older lady by herself. Would not even stay there with my family. But at least she could have given me a room where you had to go inside the hotel to your door,

I’ve stayed there in different parts of the building hoping one is better. But the hallways smells like pot. Bathroom is left with hairs in the toilet and shower. Floors not swept. In the last two years this place has changed and not for the better.