TownePlace Suites El Paso Airport

Guests appreciate the comfortable, well-equipped rooms and friendly, attentive staff providing excellent customer service. Some mention of nice amenities like cups, silverware, and coffee maker.

The room was nice with kitchenette; however, we were only staying one night before a flight at 6 am the next morning. The television screen in our room did not have connection - no TV. Front desk said technician was not available and when asked offered no refund. Then, while trying to sleep because of early flight.... a terrible noise awoke me. It sounded like someone was running a power tool! Unable to sleep, I called front desk at 11:30 pm. This clerk was very kind, said he would walk the hallways and listen. However, at 12:30 am, I heard it again. This time I realized that it was the refrigerator compressor, in the refrigerator in our room!! Solution - I turned off the refrigerator. I reported it to the front desk in the morning. Again, no offer of compensation. I don't know if the hotel has repaired the TV Direct TV connection or if they have repaired the refrigerator. If you are staying here, be sure to test/check/listen for everything in room as soon as you arrive. We did not have the breakfast or use any amenities; it was just to be a good rest before early flight - not.

Highly recommended accomodations Excellent accommodations and well maintained facilities. Breakfast is exceptional (eggs taste fresh not like plastic in other hotels). Highly recommended!