Latest Reviews for El Paso Hotels

Holiday Inn El Paso Airport
3.9/514 Reviews
Unfortunately there had been a reservation error and the hotel was without vacancy. I had just gotten into town late (after a long travel day) and was not in the mood to hear there was no room. Angela (the Lady at the front desk) listened to me gripe and without returning my frustration was able to free up a room. Words cannot express how impressed I was with her customer service and professionalism. JR
Holiday Inn El Paso West – Sunland Park
3.7/5103 Reviews
I saw pictures in Hotels.com and seemed like the typical quality rooms of Holiday Inn which made me reserve without looking further, to be honest, big mistake. I got a suite because I wanted to have a very nice room, I arrived to this place and the guy from front desk was I don’t know where but it took him like 15 minutes to comeback and finally check me in, he was nice but explained me the maze I have to cross to get to my suite. When I arrived oh my god, the cigarrette smell was so disgusting, but we arrived so tired that I didn’t complain. Then this suite had the living room and the kitchen in the first floor and it had a love motel like circular stairs to get to the bedroom, which was tiny, I hated that I had to carry our bags to a damn circular stair, this is horrible. Totally disgusted by this setup, and it looks dated and ugly. Won’t ever comeback to this place. Horrible suites.

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