Holiday Inn Express Hotels in El Paso

El Paso is a superb city, and this hotel is very close to being superb as well. The place looks and feels brand new. Our 2QN room was spacious, well-lit, comfy and pretty much flawless. For our first morning, the breakfast was inviting and tasty, but for some reason the entire breakfast area (incl. coffee) was roped off and closed the next morning, which is why I’m only giving the hotel four stars.

Horrible experience. I was in an executive suite that attached by an inside door to the next room. My room neighbors had 2 kids, 1 of which cussed like a sailor and sounded 5 years old, at most. Parents yelling @ kids, kids yelling at parents, and each other well past 10 pm. They were so loud that I called my husband to ask his opinion and he could hear them on my phone. He told me what he would do, and I opted for the more mature option. No phones work here, including the front desk, requiring me to physically get out of bed late in the night to voice a complaint. When my complaint was made, I was the one moved, and I was downgraded after confirming it wouldn’t be a down grade. I can say, the hotel clerk did help me move upon my request, and there’s no way she herself did not hear the amount of noice coming from next door. So here I am, when I should be in bed hours ago (because I have to get up for work super early), awake and moving rooms to a downgrade. My room is booked for a week, but I’m planning to contact my company to request a move to a different hotel tomorrow that will be further away from my job site due to this experience. Further, the hotel is being remodeled (I stayed here for a night or two 6 months ago and it was being remodeled then too) so the front doors are manual, which makes it very difficult to bring in groceries and luggage and such. No phones work at all, as stated earlier. Lastly, there was a sign that said the fire alarms aren’t working either. In hindsight, how is this even safe?

First time at this location, just everything you’d expect from a HI. Clean rooms, good breakfast, friendly service. At this location we got upgraded to a suite and were give a snack bag upon arrival. The only thing we notice was it was a bit noisy, all the hall noise and upper room could be heard… we thought it was weird we were on the 3rd floor, room 310. Business didn’t go as planned and had to stay another day, this time we got a room on the 2nd floor, room 204, maybe just our luck, But the room above us I believe, super noisy, just seemed like kids were running everywhere, or really big folks moving furniture , don’t know!!! again strange since we have been using holiday inn after we switched from La Quinta brand 2 years ago, and never never had a bad experience at the Holiday Inn, but this particular location seems to have a noice filter issue!!. Other than that…. This location is right by the shopping area we usually visit, super friendly staff, i got all my paperwork printed for my business with them, the rooms are really clean, the food is good, the beds are comfty, you can’t go wrong with Holiday Inn.

Positives: The housekeeping in Room 418 did an excellent job, super clean. Easy parking. Clean lobby and common places. Fast check-in and check-out. Breakfast was great, good variety, fresh, with good balance of hot and cold foods. Clean and organized. When Room 311 was terrible, they moved me to another room, Room 418, and 418 was a good experience. Clean bedding, two full rolls of toilet paper, and two tea bags in the room. Negatives: Can be noisy because it's next to a major highway. The check-in staff did not provide info on breakfast time or instruction to the elevator; also provided incorrect info about location and type of the room (said it's not near the elevator when it's right across from the elevator; said it's standard room when it's an accessible room). Room 311 was horrible - full of issues such as broken toilet/couldn't flush, bathroom plug was shut, couldn't open. Room telephone did not work; A small peel along the edge of the wall, that needs to be sealed back. Loose carpet, posing a potential trip over danger if not careful. This hotel would have earned at least 4.0 rating with Room 418. But because of terrible Room 311, which is a 1.0 rating, although the hotel tried to fix it, but it's inconvenient and tiring to have to go through it while traveling and after a long day. Because of inconsistent room quality, I am hesitant to recommend this hotel.

Great hotel! The breakfast was above average, the room I stayed in had an ample amount of electrical outlets, which always makes me happy, the bed was comfortable and the shower was hot. Aside from the obvious positives, there were also the inevitable, but honestly negligible, negatives. The shower refused to provide cold water, which was a little annoying. The hotel doesn’t really provide water, unless you want to drink out of the sink, and the room did not come equipped with blankets. Other then these, again, mostly negligible negatives, I fully recommend this hotel to people in the area in need of a good nights sleep and a good mornings breakfast.

Find comfort at our El Paso TX hotel minutes from the borderThis hotel accommodation off I-10, only moments from the Santa Teresa Port of Entry, offers a safe haven for area travelers. The modern comforts, a hospitable atmosphere and inspiring views of the Franklin Mountains, this is the smart choice for those seeking hotels in El Paso, TX.The hotel's location ensures convenience for guests traveling on business. Companies like ADP, Dell and Helen of Troy are close by, and the University of Texas at El Paso is 15 minutes away. Both Biggs Army Airfield and Fort Bliss are within 30 minutes, too. Guests can easily commute to meetings at El Paso Convention & Performing Arts Centers or opt to host events of up to 140 on-site, thanks to a 900-sq-ft function space.Patrons seeking entertainment find plenty of it near the hotel's address in El Paso, TX. Days spent at Wet N' Wild Waterworld are fun for kids of all ages, and shopping sprees at the Outlet Shoppes at El Paso promise not to break the bank. If it's an unforgettable evening of excitement that you seek, Sunland Park Racetrack & Casino won't disappoint.Guests can expect every imaginable amenity at this 100% smoke-free hotel, from a free area shuttle to an indoor pool and Fitness Center. A free, hot breakfast bar gets each day started right, and wired and wireless HSIA and a Business Center ensure productivity. Book today.

Hotel facilities are good, transportation is convenient, breakfast is good, but the sound insulation is a bit poor. There is a table in the room. It is convenient for the office. The speed is also very good. Free airport shuttle bus, available at any time, suitable for business trips