89 Villas Resort and Spa by Hiverooms

This place is absolutely terrible and should be avoided at all cost. The pictures on their website are completely inaccurate. While the front desk service was fantastic, the views are amazing and the food was surprisingly good, the facilities are absolutely terrible. This isn't an exhaustive list, just the things that immediately come to mind: - no power in the evening the first 2 days, this wasn't an area brown out, this was just this hotel - no water in the morning if the 3rd day - no water pressure during entire stay - would take 30 mins to fill the toilet after a flush - can't flush toilet at night because while the was very little water volume, there was a lot of air pressure in the lines so toilet would blast air/water for 30 minute sounding like a drum - bathroom drain not at low point so the bathroom was a swamp that constantly had standing water - no mattress pad, just a thin sheet on the mattress ... you can see the mattress name through the sheet - garbage furniture on the deck, an old moldy white plastic chair and 2 beaten wooden stools - curtain rod that narrower than the window (facing the sun) which means the sun beats through window and overwhelms ac during the day and makes the room MISERABLE with no power - the kitchen they show on their website isn't open - the pool they show on their web site isn't open - the access to the room is down a temporary rickety set of temporary wood "stairs" with no hand rail then you actually climb over the side rail of the balcony (not making this up, see pictures) - main deck/bar area furniture looks beautiful but it's miserably uncomfortable, the swinging couch was the ONLY comfortable piece of future - the "co-working" space had unusable internet (front desk had me try 4 different routers, then gave me their office router which barely worked) and when the ac came on, would literally black out the lights in the "office" for 5-10 secs This place is absolutely terrible and I felt very sorry for the kind staff who I watched deal with irate customer after irate customer. AVOID THIS PLACE AT ALL COST.

89 Villas are a bunch of rooms tagged onto a hostel with the exception of being extremely expensive in comparison to other high end hotels in El Nido. Over priced for what you get, 3rd rate hotel with first rate prices. We stayed in Dec 23 and chose this hotel because the rooms could accommodate 3 adults. At the time of arrival there were no reviews on *********** or on TripAdvisor so we took a gamble, one that really didn’t pay off. As I said earlier, this is a hostel and all the communal facilities are shared with backpackers. The room included breakfast but this doesn’t include drinks, which are very expensive (£3:14 for a very small latte) with approximately 20% of the breakfast menu unavailable at any one time. The food is average at best. The staff are friendly and helpful and the views are stunning from the shared bar area. The pool and spa haven’t been finished and not available, the air on in the room is ineffective through the day as the voltage seems to fluctuate and doesn’t allow the room to cool. We had to ask to have our room cleaned and we also had to ask separately to have the towels changed, this wasn’t done as a matter course. The drain in the bathroom is above the floor height so water doesn’t drain and you’re left with 1/2 inch of water on the floor and a damp smell. One day we returned to the room to find brown water coming out of the taps (this had sorted itself by the morning) but meant that we could shower that night. There is a free taxi to the bottom of the hill as it’s way too steep to actually walk up. It’s that steep that one night there was 4 of us in the taxi and it had to make 2 runs as it wouldn’t have made it up the hill with all of us in the car at once. This is an average hotel with several issues but advertises itself as a top class hotel and charges top class prices.