Matiiilde
September 20, 2024
Our experience at this hotel was truly disappointing. The room was in terrible condition: dirty, with visibly stained sheets and ants crawling both around the room and on the beds. Despite reporting the issue to the reception immediately, we were promised three times that someone would come to address it, but no one ever showed up. Additionally, at check-in, our reservation could not be found, even though we had already paid. We had to wait about half an hour for the issue to be resolved. Overall, it was a very frustrating stay with unacceptable service. I would not recommend this place at all!