VOYA Boutique Hotel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in El Cerro
VOYA Boutique Hotel
No.1 of Premium Hotels in Havana
255 Juan Delgado, El Cerro, Cuba
Show on map
We Price Match











Amenities
Sunbathing area
Outdoor swimming poolFree
Massage room
Public parkingFree
Priority airport pick-up
Bar
Airport shuttle drop-off
Station pick-up service
All amenities
Property Description
VOYA Boutique Hotel is the perfect place to unwind after a day of travel or work.
Show more
10.0/10
Cleanliness10.0
Amenities10.0
Location10.0
Service10.0
All 41 reviews
Surroundings
Airport: Jose Marti international Airport
(16.9 km)
Landmarks: San Juan Bosco
(440m)
Landmarks: Mónaco Park
(810m)
Landmarks: Teatro Nacional de Cuba
(1.4 km)
Landmarks: José Martí Memorial
(3.2 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Garden Suite
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

4
Superior Room
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

1
Garden Suite-Non Refundable
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

2
Garden Suite Triple-Non Refundable
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

Garden Suite Triple
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

Voya Suite Triple-Non Refundable
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

2
Terrace Junior Suite-Non Refundable
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

Voya Suite-Single Use
Free Wi-Fi
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

1
Superior Room-Non Refundable
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

Voya Suite-Single Use-Non Refundable
Free Wi-Fi
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

5
Voya Suite
Free Wi-Fi
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

Voya Suite Triple
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

Voya Suite-Non Refundable
Free Wi-Fi
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

5
Junior Suite with Terrace
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

3
Deluxe Room-Non Refundable
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability

3
Deluxe Room
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Toothbrushes
Conditioner
Check Availability
Hide Room Types
Guest Reviews
10.0/10
Outstanding
41 reviews
- Cleanliness10.0
- Amenities10.0
- Location10.0
- Service10.0
Average for similar properties in El Cerro

Review summary
Powered by AI
Personalized Experiences: Many guests noted the hotel’s ability to make their stay feel special, with tailored experiences such as celebrating birthdays or holidays, arranging private tours, and providing thoughtful extras like welcome drinks and souvenirs.

Xcott
October 8, 2024
It is one of the few art hotels in Havana.
Original TextTranslation provided by Google

Guest User
July 23, 2025

I’ve traveled a lot, and this hotel by far offers the best service I’ve ever experienced. Everything was spotless, and the staff went above and beyond to accommodate my every need and make me feel safe. I was traveling alone because my friend missed her flight, but from the moment I walked in, I felt completely at ease. The front desk, bar staff, and housekeeping team were all incredibly attentive, catering to every need with warmth and professionalism. The team didn’t just provide a great hotel experience—they made sure we had an unforgettable time overall. They left personalized notes for us each day and even ended the trip with a thoughtful Cuban gift. I’m already looking at dates for next year—I can’t wait to go back!

Traveler5612015
July 10, 2025

That stay at this place was everything I thought it would be and then some. The attention to detail, the consistent and very appreciated courtesies during our stay, the professionalism and attentiveness of the staff. I am beyond grateful for each and every person who made our stay memorable and exceptional. The place is so beautiful and the food and atmosphere are delightful. I am recommending this place to anyone who wants to come visit.

ourbeachcity
July 4, 2025

We just concluded an exceptional stay at the VOYA Boutique Hotel. From the time we completed our online booking to our final check out, the wonderful front desk staff made themselves available to support all of our needs, making this first visit to Cuba an absolute pleasure. We were assisted with airport transfers, tours and restaurant bookings; and the hotel even organized a great little rum tasting session for us (thanks Diosbel!). The accommodations were top notch, fully deserving of the 'boutique' label and on the culinary side of things, the food at Brasserie 255 was by far the best of all the great food we had in Havana (Claudia was our server for most meals and although she was new, she was excellent). Overall, I highly recommend VOYA: it deserves its reputation as the best hotel in Havana.

ecf1959
June 17, 2025

Staff was so welcoming when we arrived after a long day of travel. Our room was lovely, and we enjoyed a nice cocktail in the back garden before we headed out to dinner. Staff helped us with taxis and were always available to answer questions. Breakfast in the morning was delicious!

John D
June 16, 2025

A Lifesaving Experience — More Than Just a Hotel I can’t thank this hotel enough. During my trip to Cuba, my bank cards were stolen and I suddenly found myself in a very stressful situation with no way to access cash. The hotel team went above and beyond — not only did they arrange to pick me up from the airport, but they also made me feel completely safe and supported from the moment I arrived. They showed genuine care, helped me get settled, and even found a creative way for me to pay online through a secure link so I could access some emergency funds. In a country where it’s difficult to sort things quickly, their kindness, patience, and resourcefulness made all the difference. This wasn’t just good service — it was humanity at its best. I will never forget what they did for me. Highly recommended for anyone visiting Cuba, especially if you’re looking for a place with people you can truly trust.

Awa D
June 8, 2025

I had a wonderful stay at Voya Hotel! The staff went above and beyond to make our visit special—they were incredibly helpful, hospitable, and genuinely kind. They took the time to customize services to our needs, often offering thoughtful extras just because we were guests there. The service and food were both great, and our rooms were consistently cleaned and well-maintained throughout the stay. I truly appreciated the attention to detail and the welcoming atmosphere. I would absolutely recommend Voya Hotel to anyone visiting Cuba. It was the perfect blend of comfort, care, and quality service!

Safari18766846092
June 4, 2025

El hotel es muy acogedor y el trato de todo el personal es excelente hicieron de nuestra estadía en cuba una experiencia increíble, la comida del restaurante deliciosa, definitivamente aquí nos hospedaremos cada que tengamos que volver a la Habana
Translate
Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Free
Massage room
Public parking
Free
Priority airport pick-up
Additional charge
Bar
Airport shuttle drop-off
Additional charge
Station pick-up service
Additional charge
Tour and ticket booking service
24-hour front desk
Bicycle rental
Free

Outdoor swimming pool

Bar
More Amenities
Outdoor swimming pool
Heated pool
Pool umbrellas
Pool bar
Towels
No restrictions
Opening times
Business hours
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Free
Transportation
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Station pick-up service
Additional charge
Bicycle rental
Free
Front Desk Services
24-hour front desk
Safe at front desk
Bellhop
Tour and ticket booking service
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Lobby bar
Room service
Health & Wellness
Massage room
Sunbathing area
Public Areas
No smoking in public areas
Smoking area
Cleaning Services
Ironing service
Additional charge
Accessibility
Handrails on stairs
Stair-free main entrance
Safety & Security
Intruder alarm
First aid room
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Please contact the hotel for details on their child and extra bed policies.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 10
VOYA Boutique Hotel is the perfect place to unwind after a day of travel or work.
Smoking is prohibited in all rooms.
Go for a swim in the property's pool. You can also check out the heated pool. To recharge your batteries or simply relax, visit the property's massage room or sunbathing area.
This property is home to an in-house bar.
Service from the front desk is available 24 hours.
Guests arriving by car can use the property's parking lot.
Smoking is prohibited in all rooms.
Go for a swim in the property's pool. You can also check out the heated pool. To recharge your batteries or simply relax, visit the property's massage room or sunbathing area.
This property is home to an in-house bar.
Service from the front desk is available 24 hours.
Guests arriving by car can use the property's parking lot.
Frequently Asked Questions
What is the cancellation policy for VOYA Boutique Hotel?
The cancellation policy for VOYA Boutique Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for VOYA Boutique Hotel?
What are the check-in and check-out times at VOYA Boutique Hotel?
Standard check-in time at VOYA Boutique Hotel is 14:00 and check-out time is 12:00.What are the check-in and check-out times at VOYA Boutique Hotel?
Does VOYA Boutique Hotel provide breakfast?
No, VOYA Boutique Hotel doesn't provide breakfast. Does VOYA Boutique Hotel provide breakfast?
Can I bring my pet inside the VOYA Boutique Hotel?
Pets are allowed on request at VOYA Boutique Hotel. Charges may be applicable.Can I bring my pet inside the VOYA Boutique Hotel?
How far is the VOYA Boutique Hotel from the closest airport?
The closest airport is Jose Marti international Airport, and it is about 23 mins from hotel by car (16.9 km).How far is the VOYA Boutique Hotel from the closest airport?
Is airport shuttle service offered by VOYA Boutique Hotel ?
Yes, at VOYA Boutique Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by VOYA Boutique Hotel ?
About This Property
Nearest Airport | Jose Marti international Airport |
---|---|
Distance to Airport | 16.92KM |
Distance to Train Station | 4.21KM |
Average Price From | PHP18901 |
Hotel Star Rating | 5 |