Guest User
January 31, 2023
We booked our stay days in advance. We were never informed that we would be forced to have to listen to live, loud music (if one could call the awful sounds music) until midnight. We were only given an option of 2 rooms available. If we had known this beforehand, we never would have booked there. We called front desk to complain, get a refund, anything! They said they'd call us back but never did. Tried calling numerous times again but staff must have been instructed to shut off phones as all we got were busy signals. Crappy management. Horrible experience. And, in my opinion, the hotel smells really bad. Sort of like a chemical smell over urine smell. Just my opinion. I personally appreciate real reviews and not those glowing reviews that may come from management themselves. Who knows these days? Never will we stay here again.