I have lived in San Diego for over 25 years and finally stayed at the Sycuan Hotel that is on the grounds of the ******. I was given a complimentary stay of two nights in a deluxe king room and decided to go and get out of town for a couple days. At arrival into the room my first impression was that it was nice enough with warmish tones. The room was clean and standard for the price. Soon after, I noticed my room window opened up only about three feet and rest of the wall was concrete. They try to upsell you to a balcony room, but I guess that means a full-size window too. I had asked for a quiet room, and although I was given a room near the stairwell, I was also given a room on the valet and street side. I could hear the buses coming and going throughout the late night even at six stories up. The bed was okay, a little on the firm side, but their pillows are not supportive . They are those down-alternative pillows and when you put your head on them your head just sinks right to the bed. So my neck was really sore after the first night. If you're a side-sleeper you know what I mean. They should invest in some better, more supportive pillows. I also got cold in the night since the blanket is pretty flimsy. Another con was that they don't have a coffee maker in the room. I mean, come on, even the Motel 6 has a coffee maker. They give you two cheap plastic cups though to keep you in check (just like the Motel 6) and four tiny water bottles. I guess they want you to go downstairs and fork over six bucks for a morning coffee each day. They also have a reminder of how much each item in the hotel costs, should you decide to steal it. I was reminded that I was in El Cajon with that. Let's talk about emergencies...There is an emergency alarm and smoke detector up high toward the ceiling. The upper apparatus pulses a bright light continuously every 20 seconds or so . I swear the thing would shine through my closed eyelids if I was turned to face that wall while trying to fall asleep with the uncomfortable pillows. And speaking of emergencies, the hotel tripped some emergency alert drill at 7:45 AM the first morning I was there. It squelched loudly in each room several times and blurted ”There is an emergency in the hotel! Exit the hotel and do not take the elevators!” Maybe not word for word but it was something like that. Either way it was not pleasant and the lady across from me said it woke her up from the deepest sleep she'd had in months. Turns out it was just a test or something. False alarm or hotel routine testing, management needs to inquire into that episode. You actually had lots of guest making their way down the stairwells in the entire hotel to go outside in the cold first thing in the morning. So that's my review. I don't think I'll ever go back to that hotel, or that ******. The ****** has weak payouts on all of their video poker games (could not find a single 9-6 payout on Jacks or Better), the pit bosses don't give you comps for fo
98 Reviews