Guest User
September 19, 2023
Stayed here from Saturday, September 16, 2023 to Sunday, September 17, 2023. Booked a suite but was upgraded using my suite night awards to a 2-Bedroom suite, which was seamless. Check in around 10:15pm was quick, no mention or thanks for being a Titanium Bonvoy member but the guy was very nice. Got to the room and it was 62 degrees. Not a big deal, i put on the heat. Pull out the sofabed which had urine stains all over it. Gross. But it is late, cover it with sheets for my kid and go to bed. King bed in bedroom was super worn out, my wife and I kept rolling to the middle of the bed. Upgrade your mattresses! Television in living room turned on but went black after about 2 minutes of being on. Televisions in the bedrooms seemed to work, but internet TV was not working, so no netflix for me. Breakfast was basic and typical for a residence inn. I did not complain or bring any of this to managements attention because I got in late, just wanted to get to bed, and left the next morning. Broken TV. No heat, worn out stained beds. Do better Marriott.