Lyons Woodlands Hall

Unfortunately we were ignored numerous times while trying to check in. Was again ignored when trying to order food and drink at the bar because apparently I wasn't a resident. The showers were freezing cold and no milk with tee and coffee machine. The room and establishment itself was lovely.

The lengths that the Staff go to, to ensure your stay, or residence, is enjoyable, is excellent. Nothing is ever a problem. We wanted something off the Menu tonight and the Staff and Chef Patrick, went the extra mile to make it for us. I really can't thank all involved for the hard work and effort they put in to look after us with food, drinkand entertainment. Will, Saam, Caroline, Hatti and all other Staff....you know who you are XX

We had an awful nights stay here. I tried to complain the next morning but the manager hadn’t arrived. I emailed a complaint but heard nothing. I have contacted Lyon’s several times to be told customer service only works two days a week and it can take up to 21 days to hear back. We stayed then end of May and it’s now July. I think this pretty much sums up my experience.

Living locally so just there for a meal, but what an excellent Sunday roast lunch it was - delicious squid starter, super-generous roast pork main, but the raspberry ice cream sundae... I'm still thinking about it a week later! Very good value for money, overlooking beautiful surroundings, and served by friendly staff in a pleasant and relaxed atmosphere. Very enjoyable and will go again.

After reading the reviews up until December last year I wasn't expecting much from this hotel but it sounded very reasonable for a 2 night stay so thought we would give it a go. What a surprise we got, the hotel is now under new management and has had a compleat refurbishment and there is also going to be a new swimming pool and spa opening soon, the staff were fantastic and couldn't do enough for you! The newly refurbished bedrooms were tastefully done and very comfortable and the restaurant was lovely with great views. The food was excellent with a good choice. All in all a lovely couple of night stay, thanks to the manager and all the staff, we will be back!!!

This was our second year of going to woodlands for our Christmas, just myself my partner & our children. 2023 was amazing as Joan was working there and it was all well managed, 2024 absolute nightmare from bookings to telling me I hadn’t paid to then realising I had paid, all the stress leading up to our holiday on the 20th December 2024 was horrendous but regardless we still had our 2 weeks break that we were all looking forward too. First week we was in a caravan and itwas amazing no problems what so ever, for the 2nd week we booked the lodge with the hot tub and alls I’m going to say is the picture will tell you exactly how I felt when I walked in to that lodge, £479 I paid for a week in that disgusting lodge staff left us in there with bedding that was stained with urine, the was human poo all over the lodge, the hot tub smelt horrendous all the cutlery was disgusting and alls they did was transfer us to an other caravan after us kicking off the morning after, to deep clean the lodge. I spoke with Michelle and also Paula, who are both unbelievable. Paula offered us £200 back off the holiday or 50% off if we was to book again. One thing is for sure I will never return to woodlands again, it’s absolutely disgusting now since all the old staff have gone. Plus I got given screen shots of the staff slating us because we kept telling them daily about all the problems in the lodge, there was human poo in the radiators, on the walls smudge into the doors, all over the curtains, carpets & even the settee. We got left with spare bedding full of stain blood & urine. Unless you want to come away from this holiday park poorly, or sleep in accommodation like this then I’d avoid it at all costs because it really isn’t worth the money. The swimming pool still isn’t done, the whole park is muddy and not looked after at all.