3-Star Hotels in Edmonton

Staff were amazingly friendly and helpful. I had arrived earlier than expected and I was able to check in right away. The King room had a great view of downtown Edmonton. I enjoyed the business lounge access with evening aperitifs, the view of the city from the lounge and it was amazing to watch the sunset in the evening. Having breakfast included in my room rates was a great addition to the booking as it was convenient for me. You can also watch the sunrise if you get to the lounge early enough to get a seat by the window while having your breakfast there.

The location of the hotel is not bad, the room is relatively large, each bed in the twin room is 1.5 meters, and parking is free. If it is not enough, it should be that the hotel is relatively old. Fortunately, the rooms are clean. In addition, North American hotels generally do not provide slippers, toothbrushes and toothpaste. Nothing else is lacking, overall satisfaction.

4 of 5 sisters finally organized a trip that worked for everyone !! We try to get together to celebrate our milestone birthdays One turned 65 and another 60 last year and next year another one will be 65 and the baby 55. One of our sisters passed away at 53 so we went to Edmonton to celebrate together with her two kids and their families as well as other family there too. Staying at the mall was the perfect place for us to stay together with 2 adjoining rooms .. Convienent shopping, food , amenities and we even played bingo as we always tried to do with our Mom when she was still around ..we did find the rooms a little dark for us old gals to apply make up but I guess we all look better in ambient lighting anyway !!!

Never picked this hotel for my stay as it was pre-booked but I was impressed the minute I walked in. Staff was friendly and my check in process was quick and easy and even walked to the elevator. Room was spacious and clean, bed was big and soft! I will stay here again when I'm in town for personal reasons for sure!

It has been a few years since I last stayed at this hotel. I was greeted at reception by Chris who was very friendly and efficient. Chris is a great ambassador for the hotel and makes you feel welcome. He thanked me for choosing the hotel and being a Titanium Bonvoy member. I did receive the expected amenities for my stay. Parking is very easy with the West parkade adjoining the hotel. I chose this hotel due to a meeting close by and then a second night being close to enjoy an Oilers game at Rogers Place. I enjoyed breakfast at District 102 Restaurant which is part of the hotel on 3rd floor (separate review). I was upgraded to a very nice suite which overlooks the City Centre Mall. Beds are very comfortable, work area is very good and chairs are very welcoming. Room and bathroom were very clean. Housekeeping staff are also very friendly and greeted me in the mornings (stayed two nights). This hotel is ideal for venues in the downtown area. Access is easy and a very welcoming and inviting staff. I look forward to returning soon.

Ctrip.com commented that the hotel was ”poor” and booked the hotel with anxiety. - Because the hotel is in the city center - the subway is convenient for transportation - it is very convenient to go to the ”H” Italian restaurant - there is an airport to the hotel bus, so I know the bad reviews too. Booked. However, the beautiful airport hotel bus is sent to the hotel door for 18 yuan one-way - the front desk reception is a handsome Chinese guy, speaks Mandarin. The hotel is warm and welcoming. The swimming pool gym is on the top floor of the 27th floor - the scenery is very good and the room is upgraded to the 20th floor. After that, I also booked a Greyhound bus ticket to Calgary for me. It is worth a big compliment. This hotel is a five-star hotel on Ctrip.com, but it is a four-star hotel on Google Maps. But the hotel room facilities are good, the shower faucet is very good, completely subverting the original cognition. And in the past two days, I saw a Chinese tour group, and there was Chinatown nearby - although it was not big and felt that the law and order was not good, ”Happy everyone” produced good, especially after the meal, the sugar was great! Shantou Simi is free to eat - Qilian drink three bowls! Almost help the wall to leave the ”Happy Music” restaurant! Figure 3 ”H” Italian restaurant is also near Chinatown, the production is very good, the environment is very good, worth 4.6 points!

Had a 3 nights booked at the hotel The second night, the central AC died while the town was in the middle of a heat wave, with temperatures near 90 (30c) outside. Temperature in the room was around 78 (24c) upon returning to the room after dinner. I had a terrible sleep, as the temperature kept rising through the night and in the morning it was at 82 (26c). I complained to the front desk and was awarded on the spot 15 000 Marriott Bonvoy points! I was told that the situation would return to normal by the end of the day. Upon returning from business day, it wasn't fixed and the temperature in the room was 86 (28c). Went back at the front desk and was told that the crew was still working on the issue and that everything should be fixed soon. Went out with my colleagues for dinner and when we got back, the situation was not fixed yet. The machine was fixed, but it needed to be filled with the cooling gas, then some tests would be required, etc... There was no way I would stay in my room under those conditions. I had 2 colleagues there as well and I was paying for all rooms. The front desk person kept apologizing for the situation and I replied that apologies were accepted, but it would not help me getting some much needed sleep. I asked her if we could be relocated. Her first answer was no, but I did not gave up and after 1-2 minutes, she told me that she would talk with her manager. When she returned, she told me that we could all go to our rooms and that they were making calls to inquire about relocations and that we would be called back asap. After 10 minutes in the room, got a call back with the good news that we were relocated to a Four Points by the airport (as we were leaving the next day anyway) and that the hotel would take care of the cab fee to get there. I was more than pleasantly surprised with the outcomes. Out of a very tough situation, the personal on site was effective in finding a solution that was quite acceptable. The hotel itself was pleasant and the staff very friendly. They had to deal with a situation they had no control over it and make me a happy customer.

Positives: The room is spacious. The bed was comfortable. The room was clean. There was a kitchenette available though we didnt use it. Negatives: The hotel is located in a plaza which includes shops and stores. The breakfast was very basic and consisted of white and brown breads, english muffins, 3 variety of sugary cereals, hard boiled eggs which were in a fridge, coffee, tea, apple juice, orange juice, butter, honey, orange marmalade, strawberry jam and fruit yogurt. The hotel had a commotion during one breakfast morning. It could have been a domestic dispute or between two hotel guests however it was very unpleasant and uncomfortable. Police came to handle this.

Really happy with our stay and we really enjoy coming back here again and again. My husband and I are amazed with the staff and their friendliness. The tall man at the front desk I think his name is Mark is the nicest person you will meet in a hotel. He goes out of his way to say hi and make sure we are enjoying our stay. We had a bad night a few weeks ago with noise from kids and elevator not working. It was Mark who listened to us complain and assured us they would make it right and yes they have. We are also delighted by Grant the manager who is willing to say hi and even asking how we are doing. We leave a review to want everyone to know this hotel is amazing and has improved since two years ago.

We stayed here for 3 nights. The hotel appears run down from an exterior view. The exterior looks like the Disney ride Tower of Terror. Once inside the lobby has a tiny tv and only 4 chairs. The elevator and rooms are outdated and in need of renovations. Bed was lumpy, sofa old and weathered. Air conditioner unit in bedroom had a large gap to the outside and I could move the unit in and out of the wall. Staff was amazing as well as housekeeping. Not at all up to Sheraton standards.