Best Western Plus City Centre Inn

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1 room, 2 adults, 0 children

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Best Western Plus City Centre Inn

Name: Best Western Plus City Centre Inn
Address: 11310 109 St NW, Edmonton, Alberta, T5G 2T7, Canada, 11310 109 St NW, Edmonton, T5G 2T7, Canada
Price range: From PHP 6,074
Rating: 4.1

Renovated in 2025

11310 109 St NW, Edmonton, Alberta, T5G 2T7, Canada

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We Price Match

Highlights

Newly renovated

Free parking

Delicious breakfast

Lots to do

Amenities

Indoor swimming pool

Casino

Gym

Private parkingFree

24-hour front desk

Luggage storage

Bar

Restaurant

All amenities

Property Description

We are centrally located in Edmonton, just 400 metres from rapid transit. Guests park here for free while other downtown hotels charge you for parking! By train, times are: 8 minutes to the brand new Rogers Place Arena, home of the Edmonton Oilers®. 10 minutes to the downtown core and Shaw Conference Centre. 17 minutes to University of Alberta and hospital. 20 minutes to Northlands / Edmonton Expo Centre. Our hotel houses a full restaurant and lounge with great views, and has 24-hour food service in the Tim Hortons coffee shop attached to the lobby. Directly across the street is one of Edmontons busiest shopping centres, Kingsway Mall. Fans of CFL football can catch the free shuttle to the Edmonton Eskimos games at the mall. Patrons of the arts can visit the Art Gallery of Alberta, the Royal Alberta Museum, and our citys art festivals just a quick train ride away. You will love our contemporary guest rooms, each complete with all of the comforts of home. For your convenience, we have custom designed furnishings and oversized writing desks in most rooms. Families and travelers enjoy our indoor salt water pool, relaxing hot tub, and thrilling 30-foot water slide. Business guests visiting the Best Western Plus City Centre Inn will also appreciate the hotels close proximity to area businesses, including the Royal Canadian Mounted Police K-Division, Northern Alberta Institute of Technology, Glenrose Hospital and the Royal Alexandra Hospital.

8.3/10

Very Good

Nice hotel, very clean and large with affordable price. Will come back next time!

All 100 reviews

Surroundings

Airport: Edmonton International Airport

(32.6 km)

Train: Edmonton VIA Rail Station

(3.2 km)

Landmarks: Airway Park

(390m)

Landmarks: Central Lions Recreation Centre

(470m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Queen Suite with Spa Bath

1 Queen bed

Non-smoking

Air conditioning

Private bathroom

Private toilet

Hair dryer

8.3/10

Very Good

100 reviews

Cleanliness8.3
Amenities8.3
Location8.3
Service8.3

Average for similar properties in Edmonton

Most Mentioned

Review summary

Location: Frequently praised for proximity to Kingsway Mall, Tim Hortons, and family-friendly accessibility.(based on 1 review)

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

April 25, 2025

Nice hotel, very clean and large with affordable price. Will come back next time!

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 30, 2023

Check in was smooth and front desk quickly delivered toiletries to our room upon request. Very convenient location with Kingsway Mall across the street.

B‍l‍u‍e‍d‍r‍a‍g‍o‍n‍7‍7

June 12, 2023

There is a Tim Hortons next to the hotel, so you can have coffee or a light meal. It was nice to have a small swimming pool and a gym in the basement. Breakfast is also available for $9 (Canadian).

Original TextTranslation provided by Google

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 31, 2025

I am a Diamond Select member of BW, and always stay at BWs when I travel across Canada. From time to time, I ask the front desk staff if I can get a late checkout (ie. one hour later than normal). This is the only BW location that has a “policy” (according to Front Desk Staff and on-duty manager) that has no wiggle room for a late checkout. Although, I don’t agree with the policy, I could have understood it if it was related to me in a professional manner, however I experienced the opposite and was given the message in a rude manner, with a tone that indicated that I was an annoyance for just asking. As I said, I stay at BWs across Canada and am always impressed by the friendliness and professionalism of the staff, the Edmonton City Centre location is the first time I have experienced being treated like an annoying child. I will never stay at that location again!

I‍a‍n‍ ‍B

June 18, 2025

I stayed at the Best Western plus City Centre inn recently and was extremely disappointed with how they handled a complete air conditioning failure during a hot day When I checked in, no one mentioned that the AC was out of service — something they were clearly aware of at the time. It wasn’t until I got to my room and realized how stiflingly hot it was that I discovered the issue. Only after I called the front desk did they acknowledge the problem and offer a fan — which helped slightly, but not nearly enough to make the room comfortable for sleeping. My room was on the first floor and the window was easily accessible from the street so I couldn’t leave it open for safety reasons. A heads-up at check-in would have at least given me the chance to make other arrangements or prepare myself. Instead, I spent the night in an overheated room, unable to sleep, which completely ruined the experience. I understand that technical issues can happen, but the lack of transparency and proactive communication was inexcusable. Guests deserve to be informed of major issues that affect their comfort — especially something as essential as air conditioning in hot weather. The hotel itself is otherwise decent, but until they improve how they handle service disruptions and treat their guests with more honesty, I would hesitate to stay here again.

8‍9‍6‍b‍o‍n‍n‍i‍e‍o

May 20, 2025

Kingsway Mall Shopping Base! I highly recommend this spot for a family shopping experience. Steps away from Kingsway Mall. Nice, spacious, clean rooms. Friendly staff. Excellent convenience store to look after all the toiletries and snack needs. AND a small kid friendly swimming pool with a water slide. Awesome little gem of a hotel without all the fuss of the West Ed. The Kingsway is a nice mall that can do it all.

p‍e‍r‍c‍y‍ ‍f

April 18, 2025

Staff desk is unfriendly very rude. elevator is not working and we have a lot of luggage so carried them up to the stairs. We regret we check in to this hotel as staff is not helpful at all. Never checking in here again! The gentleman desk staff the way he assisted us is very rude unpleasant very rude

A‍n‍d‍r‍e‍w

May 2, 2025

Always stay here because of convenience and the hospitality

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 11:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleA la carte

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of CAD 250.00 (approx. PHP 10,526.29) is charged.

Deposit Payment MethodsThis property accepts credit cards

Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets

Pets are not allowed

Service Animals

Service animals are allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Cash

Property Description

Renovated: 2025
Number of Rooms: 121

Frequently Asked Questions

What is the cancellation policy for Best Western Plus City Centre Inn?

The cancellation policy for Best Western Plus City Centre Inn varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Best Western Plus City Centre Inn?

Standard check-in time at Best Western Plus City Centre Inn is 15:00 and check-out time is 11:00.

Can I bring my pet inside the Best Western Plus City Centre Inn?

As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Plus City Centre Inn.

How far is the Best Western Plus City Centre Inn from the closest airport?

The closest airport is Edmonton International Airport, and it is about 39 mins from hotel by car (32.6 km).

About This Property

Nearest Airport	Edmonton International Airport
Distance to Airport	32.61KM
Nearest Train Station	Edmonton VIA Rail Station
Distance to Train Station	3.17KM
Average Price From	PHP8220
Hotel Star Rating	3

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