Metterra Hotel on Whyte

Got upgraded to a suite, which was nice and had great views of the city. I think because they’re renovating certain floors? But I booked a room with a balcony and this room did not come with one. Service was great.

Staff were helpful and friendly right off the bat (with parking). The helpfulness continued when we asked for something to be brought up to our room. It was done immediately and with a smile on their face. We really enjoyed the wine tasting and delicious breakfast. Would definitely recommend!

This past week, I had the opportunity to stay at this hotel. The location, was ideal. Stepping out of the lobby, are quirky shops and restaurants. My initial impression upon entering the hotel was incredibly positive. The lobby is genuinely beautiful, well-furnished and set an expectation of luxury and attention to detail that, unfortunately, was not maintained beyond that initial space. When I think of a "boutique" hotel, I expect well-maintained spaces with attention to detail. Here, it felt more like an aspiration than a reality. The hallway leading to my room was dingy. The furniture in the room was vintage, but not in a chic way. There were noticeable nicks, scuffs, and even some outright damage that spoke of neglect rather than character. The bed was comfortable enough, and the linens were good. The bathroom, while functional and clean, didn't offer any surprises or elevated touches. It was perfectly adequate but lacked the sparkle or thoughtful design you'd expect from a hotel billing itself as a boutique experience, the sink area was also scuffed and worn. The soaps and such were scarce, three tiny bottles, I had to go to the lobby to request more. I was seeking a true boutique experience and spent accordingly, but I’m left feeling a bit shortchanged. It’s a shame, because with a little more care and a proper renovation of the room, this hotel could be great.

Booked the king with spa bathroom and got regular king with tiny far from spa bathroom