Edgecliff Lodge Motel

The room was pretty good and clean. The key was that the elevator worked fine when I checked in on the third floor in the afternoon. When I wanted to go out for dinner in the evening, I found that the elevator couldn't control the door, so I had no choice but to walk downstairs. After waiting, I informed the front desk that they were waiting for elevator maintenance. The elevator wasn't repaired when we got back from dinner, so we had to climb up to the third floor to go back to our rooms. Later the elevator was repaired. We stayed for three days and nothing happened. Unexpectedly, when we checked out on the fourth day, the front desk manager said that we had a lot of luggage on the day we checked in and were delayed in entering the elevator, causing damage to the elevator and asking us to compensate! This is really unreasonable! First of all, the elevator was working well when we checked in. It took us to the third floor, opened and closed the door, and it went up and down normally. Why did we break it because we discovered a problem with the elevator and informed the front desk manager? He also said there was video evidence. We asked him to provide the video and he said the video was with the elevator maintenance staff. You insist that we pay money, saying that if we don't pay, we will be sued. You ask a lawyer to ask for more money, and even the customs will not let us return to the country... It is really ridiculous! There was a problem with my elevator. Instead of apologizing to passengers, I falsely accused him of blackmail. Asking them to provide video evidence, but claiming that they were not in the hotel, is this argument convincing? ! If your hotel does not have surveillance video when someone is in the elevator, how can you ensure the safety of tourists? ! Who would dare to stay in a hotel like this? !